What is Toast POS?
Toast Point of Sale, is an all-in-one platform combining powerful cloud-based software, payment processing, and beautiful hardware, all built for the restaurant industry.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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95 Likeliness to Recommend
1
Since last award
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Toast POS?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Capabilities
Multiple Venue Property Concept Support
Payment Processing
PCI Compliance
Integrations
Check Settlement Types
Advanced Reporting Analytics
Workforce Management
Advanced Compliance & Statutory
Kitchen Course Management
Off Line Operations
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Vendor Support
Toast POS Reviews
Masaru T.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted May 2023
Innovation and real world experience.
Likeliness to Recommend
What differentiates Toast POS from other similar products?
They are first to work with 3rd parties and if the 3rd party does a great job, they work hand in hand on functionality and integration.
What is your favorite aspect of this product?
They are first to try new things and work with people who actually work in the industry.
What do you dislike most about this product?
Over promise and under deliver some times. And aggressive sales and then limited follow through.
What recommendations would you give to someone considering this product?
Basic product is great but have a persistent team for support and implementation of new features.
Pros
- Helps Innovate
- Respectful
- Continually Improving Product
- Acts with Integrity
Cons
- Less Effective Service
- Under Delivered
- Less Efficient Service
Please tell us why you think this review should be flagged.
Alfredo S.
- Role: Public Sector
- Industry: Other
- Involvement: End User of Application
Submitted May 2023
Super easy to use and understand.
Likeliness to Recommend
What differentiates Toast POS from other similar products?
The portability on some of their systems.
What is your favorite aspect of this product?
The ease of use on the machines.
What do you dislike most about this product?
Sometimes it would lag but not all of the time.
What recommendations would you give to someone considering this product?
Try it out, it's a fun product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sarah M.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Feb 2023
User Friendly and great tool to manage checks
Likeliness to Recommend
What differentiates Toast POS from other similar products?
It is user friendly, incorporates hand helps and very efficient
What is your favorite aspect of this product?
I appreciate how easy it is to split tabs, and take multiple payments.
What do you dislike most about this product?
It frequently crashes or restarts without notice
What recommendations would you give to someone considering this product?
I recommend for a high volume bar or restaurant with a large staff.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Acts with Integrity
Please tell us why you think this review should be flagged.
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