Toast POS Logo Award Winner Product Badge
Toast POS Logo Award Winner Product Badge
Toast Inc.

Toast POS

8.0 /10
Category
Toast POS
8.0 /10

What is Toast POS?

Toast Point of Sale, is an all-in-one platform combining powerful cloud-based software, payment processing, and beautiful hardware, all built for the restaurant industry.

Company Details


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Awards & Recognition

Toast POS won the following awards in the Restaurant POS category

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Toast POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Toast POS.

95 Likeliness to Recommend

1
Since last award

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Toast POS?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 89

Mobile Capabilities

94

Multiple Venue Property Concept Support

92

Payment Processing

91

PCI Compliance

91

Integrations

91

Check Settlement Types

91

Advanced Reporting Analytics

90

Workforce Management

89

Advanced Compliance & Statutory

87

Kitchen Course Management

86

Off Line Operations

86

Vendor Capability Ratings

Average 85

Product Strategy and Rate of Improvement

90

Ease of Customization

89

Breadth of Features

87

Usability and Intuitiveness

87

Business Value Created

86

Quality of Features

85

Availability and Quality of Training

84

Ease of Implementation

83

Ease of Data Integration

82

Ease of IT Administration

82

Vendor Support

76

Toast POS Reviews

Masaru T.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Innovation and real world experience.

Likeliness to Recommend

8 /10

What differentiates Toast POS from other similar products?

They are first to work with 3rd parties and if the 3rd party does a great job, they work hand in hand on functionality and integration.

What is your favorite aspect of this product?

They are first to try new things and work with people who actually work in the industry.

What do you dislike most about this product?

Over promise and under deliver some times. And aggressive sales and then limited follow through.

What recommendations would you give to someone considering this product?

Basic product is great but have a persistent team for support and implementation of new features.

Pros

  • Helps Innovate
  • Respectful
  • Continually Improving Product
  • Acts with Integrity

Cons

  • Less Effective Service
  • Under Delivered
  • Less Efficient Service

Alfredo S.

  • Role: Public Sector
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Super easy to use and understand.

Likeliness to Recommend

10 /10

What differentiates Toast POS from other similar products?

The portability on some of their systems.

What is your favorite aspect of this product?

The ease of use on the machines.

What do you dislike most about this product?

Sometimes it would lag but not all of the time.

What recommendations would you give to someone considering this product?

Try it out, it's a fun product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sarah M.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

User Friendly and great tool to manage checks

Likeliness to Recommend

10 /10

What differentiates Toast POS from other similar products?

It is user friendly, incorporates hand helps and very efficient

What is your favorite aspect of this product?

I appreciate how easy it is to split tabs, and take multiple payments.

What do you dislike most about this product?

It frequently crashes or restarts without notice

What recommendations would you give to someone considering this product?

I recommend for a high volume bar or restaurant with a large staff.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Acts with Integrity

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