What is Tines?
Tines is an automation platform designed to allow anyone to connect their technology stack and automate any repetitive manual task, regardless of complexity. No integrations, apps, plugins, or custom code required.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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94 Likeliness to Recommend
87 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tines?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Capable of Use Case Development
Feedback Loop
Orchestrate & Automate
Data Model
Integration Capabilities
Team Collaboration
Playbooks/Runbooks and Workflow Builder
Automated Phishing Handling
Integration with IR Management
Collective Analytics Layer
Management and Sharing of Intelligence
Vendor Capability Ratings
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Ease of IT Administration
Ease of Implementation
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Tines Reviews
Niall H.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
Ease of use & integration!
Likeliness to Recommend
What differentiates Tines from other similar products?
Compared with other products in the marketplace that provide somewhat similar functionality Tines allows users to automate any task really easily. This is achieved through the shear ease of use of the product - it's super easy to automate tasks to match whatever workflow you wish! Additionally a major differentiator is the ease of integration to other tools in the stack, there's nothing we've found that we can't integrate to! The support system developed has been superb too - with a really responsive, fast and helpful response to any support issues or best practice queries we've had!
What is your favorite aspect of this product?
Tines provides a tool that is extremely easy to use and to integrate across a large range of other tools. The best aspect of using the product to date has been the speed of innovation and support. In working with the account management team any issues or best practice queries have been answered super quickly, and they've assisted us along in developing out the best way to build an automation. If a new feature in the product is needed it's great to see this taken on board as an idea and released to the product soon after.
What do you dislike most about this product?
While tines is easy to use there is still an onboarding aspect and new members of the team need to get up to speed on the product and how to use it. In this regard there needs to be more tutorials and training material for new members of teams to start getting used to the capabilities of the product.
What recommendations would you give to someone considering this product?
Start by identifying important automation stories, and then get building in Tines! Build a minimum viable experience first off and then iterate through for edge cases and use cases.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Incredibly useful software to automate everything
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing