What is TeamViewer ONE?

TeamViewer ONE helps IT teams get ahead of issues before they become productivity problems. So you can spend less time reacting and more time shaping strategy. Get real-time visibility into endpoints and applications. Detect anomalies earlier, identify root causes faster, and optimize performance before issues impact users.

Company Details


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Awards & Recognition

TeamViewer ONE won the following awards in the Remote Monitoring and Management category

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TeamViewer ONE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer ONE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer ONE?

1% Negative
1% Neutral
98% Positive

Pros

  • Effective Service
  • Respectful
  • Transparent
  • Trustworthy

Feature Ratings

Average 83

Remote Control

86

Real User Monitoring

85

Endpoint Backup

84

Discovery

84

Network Management

83

Process Automation

82

Mobile Device Management

82

Anti Malware Signature Detection

82

Patch Management

81

Support for IoT Devices

80

Ransomware Recovery and Removal

80

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

84

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Ease of Customization

80

TeamViewer ONE Reviews

Parth M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Very useful application. Great features!

Likeliness to Recommend

10 /10

What differentiates TeamViewer ONE from other similar products?

It’s very easy to use.

What is your favorite aspect of this product?

You can use it anywhere. Also can control your pc with phone.

What do you dislike most about this product?

It can be improved for mobile app.

What recommendations would you give to someone considering this product?

Really good product to use. Can be used for personal and business purposes.

Pros

  • Saves Time
  • Over Delivered
  • Security Protects
  • Helps Innovate

Milan P.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to acess

Likeliness to Recommend

8 /10

What differentiates TeamViewer ONE from other similar products?

TeamViewer supports a wide range of operating systems, including Windows, macOS, Linux, iOS, and Android, allowing seamless connectivity across diverse devices.

What is your favorite aspect of this product?

It allows for remote control of devices even when no one is present at the remote location, useful for IT support and management.

What do you dislike most about this product?

Some users are concerned about data security and privacy.

What recommendations would you give to someone considering this product?

A free and easy-to-use option for basic remote access, integrated with Google Chrome.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sukh S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Fantastic Product!!

Likeliness to Recommend

10 /10

What differentiates TeamViewer ONE from other similar products?

TeamViewer excels with its ease of use, high performance, and support for multiple platforms, making remote access and troubleshooting straightforward across different operating systems.

What is your favorite aspect of this product?

My favorite feature of TeamViewer is its seamless connection setup and high-quality remote access, which facilitates smooth and effective remote troubleshooting.

What do you dislike most about this product?

The cost can be a concern, especially for smaller teams or organizations, as TeamViewer is generally more expensive compared to other remote access tools.

What recommendations would you give to someone considering this product?

For those evaluating TeamViewer, it is an excellent choice if you need a robust, cross-platform remote access solution with reliable performance. Make sure it fits within your budget and that its advanced features meet your specific needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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