What is TeamViewer ONE?
TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer ONE?
Pros
- Effective Service
- Respectful
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Endpoint Backup
Discovery
Network Management
Process Automation
Patch Management
Mobile Device Management
Anti Malware Signature Detection
Ransomware Recovery and Removal
Support for IoT Devices
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
TeamViewer ONE UI 1
TeamViewer ONE UI 2
TeamViewer ONE UI 3
TeamViewer ONE
TeamViewer ONE
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TeamViewer ONE Reviews
Vivek S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2025
TeamViewer: Instant Remote Access
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
Supports Windows, macOS, Linux, iOS, Android, and even IoT devices No Configuration Needed Augmented Reality Support (TeamViewer Pilot)
What is your favorite aspect of this product?
Ease of Use and Fast Setup
What do you dislike most about this product?
High Pricing
What recommendations would you give to someone considering this product?
TeamViewer is ideal for IT support teams, remote workers, and global teams needing secure and cross-device remote access or control. If you manage multiple devices or provide tech support, it’s incredibly convenient.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Caring
Please tell us why you think this review should be flagged.
Andrea M.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jan 2025
Fantastic sofware for remote control
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
easy to use easy to access in remote control
What is your favorite aspect of this product?
easy to access in remote control
What do you dislike most about this product?
nothing at the moment
What recommendations would you give to someone considering this product?
yes absolutly
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lise-Mari L.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
Great for receiving remote support from IT Teams.
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
TeamViewer allows remote access across various devices, including PCs, smartphones, and tablets.
What is your favorite aspect of this product?
It offers robust remote support capabilities, including session recording, session analytics, and multi-user support sessions. This makes it easier to manage IT support cases and collaborate with other experts
What do you dislike most about this product?
The occasional lag and slow performance, especially when connecting to remote devices over long distances or with poor internet connections.
What recommendations would you give to someone considering this product?
Attend courses on how to use this product to ensure you make use of all it's features effectively.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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