What is TeamViewer ONE?

TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.

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Awards & Recognition

TeamViewer ONE won the following awards in the Remote Monitoring and Management category

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TeamViewer ONE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer ONE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer ONE?

1% Negative
1% Neutral
98% Positive

Pros

  • Effective Service
  • Respectful
  • Trustworthy
  • Fair

Feature Ratings

Average 83

Remote Control

87

Real User Monitoring

86

Endpoint Backup

84

Discovery

84

Network Management

83

Process Automation

82

Patch Management

81

Mobile Device Management

81

Anti Malware Signature Detection

81

Ransomware Recovery and Removal

81

Support for IoT Devices

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

84

Ease of IT Administration

84

Quality of Features

84

Breadth of Features

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Ease of Customization

80

TeamViewer ONE Reviews

UTSAV A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Awesome product must try once

Likeliness to Recommend

10 /10

What differentiates TeamViewer ONE from other similar products?

If we talk about team viewer its easy to user and very reliable as compared yo others.

What is your favorite aspect of this product?

User can able to access from other device like computer, smartphone and tablet.

What do you dislike most about this product?

Nothing as but i like this product

What recommendations would you give to someone considering this product?

Please use this product for accessing other device it is very easy yo handle and use

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rishabh P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Simple and powerful remote management tool!

Likeliness to Recommend

9 /10

What differentiates TeamViewer ONE from other similar products?

Team viewer is easier to operate on and user interface is quite minimal and staright forward which helps in learning it easily. It has been super useful and with lots of advance feature like controlling screen.

What is your favorite aspect of this product?

I really like how easy it is to configure and easy to operate with team members working remotely, its file sharing and asking for a distinctive part of computer makes it very likeable and useful.

What do you dislike most about this product?

In my usage i do not find any major bugs. Although speed of data transfer can be improved.

What recommendations would you give to someone considering this product?

I highly recommend team memebers of sales as well customer executive in it companies for faster issue resolution with remote working.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Prabhjit S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Love the product, gets the job done perfectly!

Likeliness to Recommend

9 /10

What differentiates TeamViewer ONE from other similar products?

The differentiating factor would be the trust these guys have built over the years. I can easily trust that my data is protected given the range of security features they implement to make sure our data stays safe when a user is connected remotely. Weather it's end-to-end 256-bit AES encryption or the two-factor authentication the security features and the trust they have built as a company makes them stand out.

What is your favorite aspect of this product?

I love how it lets me access my devices from any part of the world. This is especially useful when I am working from some place new or simply my home. If there's an important document I need to access I can simply run the software and conenct my other devices to get access to my documents. Remote management can't get better than this. 10/10 recommended.

What do you dislike most about this product?

There's nothing that I dislike but I surely think they should implement better themes and give users control for customization of the overall look and feel of the software.

What recommendations would you give to someone considering this product?

Go for the free trial it is offered on their website. You'll love it and surely switch to it full time. Fell free to give it a try!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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