What is TeamViewer ONE?
TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer ONE?
Pros
- Effective Service
- Respectful
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Endpoint Backup
Discovery
Network Management
Process Automation
Patch Management
Mobile Device Management
Anti Malware Signature Detection
Ransomware Recovery and Removal
Support for IoT Devices
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
TeamViewer ONE UI 1
TeamViewer ONE UI 2
TeamViewer ONE UI 3
TeamViewer ONE
TeamViewer ONE
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TeamViewer ONE Reviews
Sukh S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Fantastic Product!!
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
TeamViewer excels with its ease of use, high performance, and support for multiple platforms, making remote access and troubleshooting straightforward across different operating systems.
What is your favorite aspect of this product?
My favorite feature of TeamViewer is its seamless connection setup and high-quality remote access, which facilitates smooth and effective remote troubleshooting.
What do you dislike most about this product?
The cost can be a concern, especially for smaller teams or organizations, as TeamViewer is generally more expensive compared to other remote access tools.
What recommendations would you give to someone considering this product?
For those evaluating TeamViewer, it is an excellent choice if you need a robust, cross-platform remote access solution with reliable performance. Make sure it fits within your budget and that its advanced features meet your specific needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Simon M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Impressive Software
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
TeamViewer stands out for its ease of use, high performance, and cross-platform support, which makes remote access and troubleshooting straightforward regardless of the operating system.
What is your favorite aspect of this product?
My favorite aspect of TeamViewer is its seamless connection setup and high-quality remote access, which allows for smooth and effective remote troubleshooting.
What do you dislike most about this product?
The cost can be a concern, particularly for smaller teams or organizations, as it tends to be on the pricier side compared to some other remote access tools.
What recommendations would you give to someone considering this product?
For those considering TeamViewer, it's ideal if you need a robust, cross-platform remote access solution with reliable performance. Ensure it fits within your budget and assess if its advanced features align with your needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Aurangzeb Nawaz K.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2024
Powerful and Easy to Use Remote Support
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
It has a unique, intuitive and easy-to-use interface.
What is your favorite aspect of this product?
I like this application because I can use it from my computer or cell phone, which makes it easy to access. I also like that it is secure and that we can hold meetings or access the computers of colleagues or students, which is excellent and convenient.
What do you dislike most about this product?
The problem I often have is due to the Internet connection becoming slow and causing some problems.
What recommendations would you give to someone considering this product?
Highly Recommended for easy and quick Remote Support.
Pros
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
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