What is TeamViewer ONE?
TeamViewer ONE helps IT teams get ahead of issues before they become productivity problems. So you can spend less time reacting and more time shaping strategy. Get real-time visibility into endpoints and applications. Detect anomalies earlier, identify root causes faster, and optimize performance before issues impact users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer ONE?
Pros
- Respectful
- Effective Service
- Transparent
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Discovery
Endpoint Backup
Network Management
Process Automation
Anti Malware Signature Detection
Patch Management
Mobile Device Management
Support for IoT Devices
Ransomware Recovery and Removal
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
TeamViewer ONE UI 1
TeamViewer ONE UI 2
TeamViewer ONE UI 3
TeamViewer ONE
TeamViewer ONE
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TeamViewer ONE Reviews
abhishek g.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Reliable remote support tool
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
Cross-platform compatibility, high security standards, and robust remote support capabilities for both personal and business use.
What is your favorite aspect of this product?
Its seamless remote access across different devices and operating systems, ensuring smooth support and collaboration no matter the platform.
What do you dislike most about this product?
Its pricing structure, which can be costly for small businesses or individual users needing advanced features.
What recommendations would you give to someone considering this product?
I recommend specific remote access needs and ensuring that the pricing plan aligns with the features you require, as Team-Viewer offers a wide range of options based on usage.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Bikash B.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Nov 2024
Great product, easy to use
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
easy to use and lots of functionality
What is your favorite aspect of this product?
Ease of use and cost
What do you dislike most about this product?
UI can me made a little better, but still great
What recommendations would you give to someone considering this product?
Highly recomended. Greaat product.
Pros
- Performance Enhancing
- Enables Productivity
- Caring
- Respectful
Please tell us why you think this review should be flagged.
Satyanshu S.
- Role: Information Technology
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Nov 2024
Fantastic product!
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
TeamViewer stands out in the crowded remote access and support market due to a combination of features, flexibility, and global reach. TeamViewer distinct from other similar products, like AnyDesk, LogMeIn, Chrome Remote Desktop.
What is your favorite aspect of this product?
My favorite aspect of TeamViewer is its versatility and comprehensive feature set that makes it applicable in a wide range of use cases, from individual remote desktop support to enterprise-level device management. It's not just a remote access tool—it's a multi-faceted solution that combines remote support, collaboration, file transfer, and even augmented reality for hands-on assistance, all within a single platform.
What do you dislike most about this product?
While TeamViewer is a highly robust and versatile tool, there are a few aspects that could be improved or that users commonly find challenging.
What recommendations would you give to someone considering this product?
If you're considering TeamViewer for remote access, IT support, or collaboration, here are some important recommendations to help you make the most of the product and ensure it aligns well with your needs: Evaluate Your Needs and Choose the Right Plan. Understand Your Infrastructure and Device Compatibility Plan for Security and Compliance Test for Integration with Existing Tools Stay Updated and Take Advantage of New Features
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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