What is TeamViewer ONE?
TeamViewer ONE enables lean IT teams to shift from reactive support to proactive device management with a single platform that combines remote access, intelligent automation, experience monitoring, and endpoint management. Fix problems before they create tickets, consolidate tools, and prevent issues from escalating. With built-in security and automation, IT teams can resolve problems faster, support hybrid work confidently, and deliver exceptional digital experiences. AI is transforming IT management, empowering even small teams to deliver enterprise-level impact. By automating repetitive tasks, accelerating diagnostics, and enabling predictive insights.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer ONE?
Pros
- Effective Service
- Respectful
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Real User Monitoring
Endpoint Backup
Discovery
Network Management
Process Automation
Patch Management
Mobile Device Management
Anti Malware Signature Detection
Ransomware Recovery and Removal
Support for IoT Devices
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
TeamViewer ONE UI 1
TeamViewer ONE UI 2
TeamViewer ONE UI 3
TeamViewer ONE
TeamViewer ONE
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TeamViewer ONE Reviews
Rakesh Kumar A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted Dec 2025
An excellent solution for the remote management
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
User-friendly interface: its intuitive design makes it easy for even novice users to get to grips with TeamViewer. Rich functionality: Offers a wide range of features for both home and corporate users, covering diverse support and collaboration needs. Reliable performance: Ensures stable connections and smooth transmission, even over low-bandwidth networks.
What is your favorite aspect of this product?
Ease of access and stability of connection. It also allows two audio communication over the connection session. TeamViewer has some excellent customisable deployment methods in MSI format, we can be deployed en masse to your fleet, linking them to your corporate account for ease of management.
What do you dislike most about this product?
Has a few quirks, especially as it related to assigning unattended access, but this does work providing you are logged onto the target computer as a local administrator.
What recommendations would you give to someone considering this product?
It is an amazing tool to share desktop access to team members to help debug issues and also to share information. Easy to access remote desktops and control it for work.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Caring
Please tell us why you think this review should be flagged.
Karen M.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2025
Reliable remote support for our journal team.
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
TeamViewer Remote lets me guide editors and reviewers on-screen, not having to explain complex steps by email or screenshots.
What is your favorite aspect of this product?
I enjoy the ability to jump onto a colleague's desktop and in real time fix layout or submission issues, or to share control without extensive back-and-forth instructions.
What do you dislike most about this product?
I dislike how heavy it feels on slow connections, and some of my less-technical colleagues still get nervous about granting full remote access to.
What recommendations would you give to someone considering this product?
I would recommend establishing clear rules regarding when one needs to employ remote sessions, practicing within a small group first, and, of course, commenting on one's actions as one clicks.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Nick B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2025
Perfect tool for remote management
Likeliness to Recommend
What differentiates TeamViewer ONE from other similar products?
The strong security standards are maintained from the very beginning. Remarkably reliable when attending long sessions and smoothly manages every remote device from a single dashboard. Updating the system is no stress as it reconnects automatically afterwards.
What is your favorite aspect of this product?
I like that it works incredibly fast to connect even when I have a slow home network. Along with this, it also encrypts all connections, so I have this belief that my sessions are secure. I also appreciate how consistently it works, and its performance optimization settings keep the sessions running smoothly in all conditions.
What do you dislike most about this product?
It automatically reconnects whenever system updates happen, but I have seen that large updates require restarting the agent.
What recommendations would you give to someone considering this product?
A must-have tool for it reduces downtime, supports multiple OS, and easily manages file transfers. You would love the automatic reconnection feature and the intuitive interface for sure.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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