What is TeamViewer Remote?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer Remote?
Pros
- Fair
- Acts with Integrity
- Enables Productivity
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Remote Control
Remote Support
Attended and Unattended Remote Access
Role-Based Access Controls
Discovery
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Data Integration
Business Value Created
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
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TeamViewer Remote Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Best remote tool ever used since 2012.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Derek B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
Simple and adaptable navigation.
Likeliness to Recommend
What differentiates TeamViewer Remote from other similar products?
It is a secure and agile system.
What is your favorite aspect of this product?
Navigation is simple, it is easy to use and the exchange of documents is quickly simplified.
What do you dislike most about this product?
None, everything is simplified correctly.
What recommendations would you give to someone considering this product?
It generates an agile and easy-to-use system, it is ideal for remote information exchange.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2024
Simple and effective remote support tool
Likeliness to Recommend
Pros
- Performance Enhancing
- Trustworthy
- Caring
- Respectful