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Remote Support
TeamViewer Remote vs ConnectWise Control
Compare TeamViewer Remote and ConnectWise Control using real user data focused on features, satisfaction, business value, and the vendor relationship.
What is Remote Support Software?
Remote Support software enables IT administrators to access and take control of a device from a remote location. This software is typically used to resolve technical problems or provide customer support without needing to physically travelling to the device.
Common Features
Remote Control | Remote Support | Role-Based Access Controls | Discovery | Attended and Unattended Remote Access | Real User Monitoring | Audit Management | Intelligence Reports | Web & Desktop Conferencing | Augmented Reality Remote Assistance
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Emotional Footprint
How to Read
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The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
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