Broadcom Inc.

Symantec Email Security.cloud

7.5 /10

What is Symantec Email Security.cloud?

Safeguard Microsoft Office 365, Google G Suite, and on-premises email with the industry’s most complete email security solution.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Symantec Email Security.cloud won the following awards in the Secure Email Gateway - Enterprise category

Filter By

Symantec Email Security.cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Email Security.cloud.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Email Security.cloud?

0% Negative

6% Neutral

94% Positive

Pros

Performance Enhancing
Enables Productivity
Security Protects
Reliable

Feature Ratings

Average 84

Anti Malware Signature Detection

Anti Spam and Bulk Email Detection

Anti Malware Behavioral Detection

URL and Malware Detection

Anti Phishing and Spear Phishing

Encryption and Decryption

Hosted Email Support

Data Loss Prevention

Reporting Components

Email Retention and Archiving

End User Spam Visibility and Controls

Vendor Capability Ratings

Average 80

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Ease of Customization

Vendor Support

Symantec Email Security.cloud Reviews

Harmeet S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2020

Symantec services provides great online safety

Likeliness to Recommend

10 /10

What differentiates Symantec Email Security.cloud from other similar products?

More secure

What is your favorite aspect of this product?

Ease of Use

What do you dislike most about this product?

UI needs improvements

What recommendations would you give to someone considering this product?

Best services available in market today.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Cons

Vendor Friendly Policies

Marschell R.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2020

Great product that is easy to maintain.

Likeliness to Recommend

10 /10

What differentiates Symantec Email Security.cloud from other similar products?

Ease of implementation and day to day support. When we have had to interact with support it has been a very pleasant experience.

What is your favorite aspect of this product?

It's ease of implementation and minimal support.

What do you dislike most about this product?

Found nothing to dislike. So far perfect for our environment.

What recommendations would you give to someone considering this product?

Do a comparison of reviews. We are very satisfied with the functionality and performance. It has helped us avoid several threats.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Symantec Email Security.cloud

What is Symantec Email Security.cloud?

Company Details

Need Assistance?

Awards & Recognition

2022 Data Quadrant Gold Medalist

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

Symantec Email Security.cloud Ratings

90 Likeliness to Recommend

1 Since last award

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Symantec Email Security.cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

Anti Malware Behavioral Detection Active code detection and execution.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Email Retention and Archiving Inbound and outbound logging capabilities.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Symantec Email Security.cloud Reviews

Harmeet S.

Symantec services provides great online safety

Likeliness to Recommend

Pros

Cons

Marschell R.

Great product that is easy to maintain.

Likeliness to Recommend

Pros

1
Since last award

Feature Ratings

Anti Malware Signature Detection

Anti Spam and Bulk Email Detection

Anti Malware Behavioral Detection

URL and Malware Detection

Anti Phishing and Spear Phishing

Encryption and Decryption

Hosted Email Support

Data Loss Prevention

Reporting Components

Email Retention and Archiving

End User Spam Visibility and Controls

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Ease of Customization

Vendor Support