Broadcom Inc.

Symantec Email Security.cloud

7.5 /10

What is Symantec Email Security.cloud?

Safeguard Microsoft Office 365, Google G Suite, and on-premises email with the industry’s most complete email security solution.

Company Details

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Awards & Recognition

Symantec Email Security.cloud won the following awards in the Secure Email Gateway - Enterprise category

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Symantec Email Security.cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Email Security.cloud.

90 Likeliness to Recommend

1
Since last award

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Email Security.cloud?

0% Negative

6% Neutral

94% Positive

Pros

Performance Enhancing
Enables Productivity
Security Protects
Reliable

Feature Ratings

Average 84

Anti Malware Signature Detection

Anti Spam and Bulk Email Detection

Anti Malware Behavioral Detection

URL and Malware Detection

Anti Phishing and Spear Phishing

Encryption and Decryption

Hosted Email Support

Data Loss Prevention

Reporting Components

Email Retention and Archiving

End User Spam Visibility and Controls

Vendor Capability Ratings

Average 80

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Ease of Customization

Vendor Support

Symantec Email Security.cloud Reviews

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2020

Good product, terrible support

Likeliness to Recommend

4 /10

Pros

Reliable
Enables Productivity
Security Protects
Performance Enhancing

Cons

Less Effective Service
Wastes Time
Less Efficient Service

Terri G.

Role: Finance
Industry: Transportation
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2020

Easy, comprehensive, and trustworthy.

Likeliness to Recommend

8 /10

What differentiates Symantec Email Security.cloud from other similar products?

It seems to be very up to date on the latest threat techniques.

What is your favorite aspect of this product?

It is easy and comprehensive.

What do you dislike most about this product?

Nothing. I like it all.

What recommendations would you give to someone considering this product?

Compare with others, it's possible other industries may not get as much out of it.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Jarrett L.

Role: Student Academic
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2020

Exceptional Product, High Functionality, Low Cost

Likeliness to Recommend

10 /10

What differentiates Symantec Email Security.cloud from other similar products?

Higher end security than most that is consistently updating for new threats.

What is your favorite aspect of this product?

The overall security its provided for my system.

What do you dislike most about this product?

At the moment, I have no dislikes.

What recommendations would you give to someone considering this product?

Perform through research, but more importantly, ensure that the produce is on an actively securing your pc.

Pros

Continually Improving Product
Enables Productivity
Effective Service
Client Friendly Policies

Symantec Email Security.cloud

What is Symantec Email Security.cloud?

Company Details

Need Assistance?

Awards & Recognition

2022 Data Quadrant Gold Medalist

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

Symantec Email Security.cloud Ratings

90 Likeliness to Recommend

1 Since last award

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Symantec Email Security.cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

Anti Malware Behavioral Detection Active code detection and execution.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Email Retention and Archiving Inbound and outbound logging capabilities.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Symantec Email Security.cloud Reviews

Good product, terrible support

Likeliness to Recommend

Pros

Cons

Terri G.

Easy, comprehensive, and trustworthy.

Likeliness to Recommend

Pros

Jarrett L.

Exceptional Product, High Functionality, Low Cost

Likeliness to Recommend

Pros

1
Since last award

Feature Ratings

Anti Malware Signature Detection

Anti Spam and Bulk Email Detection

Anti Malware Behavioral Detection

URL and Malware Detection

Anti Phishing and Spear Phishing

Encryption and Decryption

Hosted Email Support

Data Loss Prevention

Reporting Components

Email Retention and Archiving

End User Spam Visibility and Controls

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Availability and Quality of Training

Ease of Customization

Vendor Support