Staffbase Inc.

Staffbase

8.2 /10

25 Reviews Write a Review

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What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details

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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

6 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

4 Top Rated Capabilities

3 Top Rated Features

2023

Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

86 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

0% Negative

5% Neutral

95% Positive

Pros

Reliable
Respectful
Friendly Negotiation
Client Friendly Policies

Feature Ratings

Average 80

Rewards Recognition

Intranet

Pulse Surveys

Employee Directory

Newsletter Creation

Mobile

Instant Messaging

Single Sign-On (SSO)

Emergency Notification

Surveys and Polling

Application Integration

Vendor Capability Ratings

Average 83

Breadth of Features

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Business Value Created

Ease of Customization

Staffbase Reviews

Ankit S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Excellent software, business, and support

Likeliness to Recommend

8 /10

What differentiates Staffbase from other similar products?

Due to the Staffbase certificate expiring, we recently ran into a problem with our Workforce Management (time off requests). We are still waiting for the new certificate, and Staffbase ought to have been on top of this. The advantages include having access to the full company through the PC, iPhone, or Android applications.

What is your favorite aspect of this product?

For our employees, the Staffbase app has been a fantastic communication tool. Important messages are delivered to us via push notifications. With the use of a SAML 2.0 integration, we can use the app to request time off. Additionally, we are retiring our outdated intranet website and replacing it with Staffbase moving forward.

What do you dislike most about this product?

We cannot bulk upload staff images to the directory with Staffbase; instead, each person must do so individually. We have informed Staffbase that leadership wants to have this capability.

What recommendations would you give to someone considering this product?

Highly developed solution, courteous and knowledgeable support team, user-friendly interface, and intuitive management. fewer restrictions on employees' access to corporate information abroad. Create local content for dissemination worldwide.

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

ekrah r.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Always recommend it

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

This product has a trial version

What is your favorite aspect of this product?

The instant messaging comes in handy when you want to send a message to multiple recipients

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

This product is recommended to professionals in engaging in lots of messaging

Pros

Continually Improving Product
Performance Enhancing
Trustworthy
Caring

Thomas L.

Role: Sales Marketing
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Happy costumer since 2017!

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

Hard to say - we never used a different platform. For us the excellent service level as well as the ongoing product improvements are crucial.

What is your favorite aspect of this product?

The flexibility and the ongoing product improvements.

What do you dislike most about this product?

Nothing - so far.

What recommendations would you give to someone considering this product?

In order to utilize this products properly, you need to understand for what you want to use it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Staffbase

What is Staffbase?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Staffbase Ratings

86 Likeliness to Recommend

1 Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Staffbase?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Intranet Private network that allows collaboration and storage of sensitive documents.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Instant Messaging Real-time, text-based communication between two or more people

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Surveys and Polling Ability to survey employees and gather feedback.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Staffbase Reviews

Ankit S.

Excellent software, business, and support

Likeliness to Recommend

Pros

ekrah r.

Always recommend it

Likeliness to Recommend

Pros

Thomas L.

Happy costumer since 2017!

Likeliness to Recommend

Pros

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Feature Ratings

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