Staffbase Inc.

Staffbase

8.2 /10

25 Reviews Write a Review

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What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details

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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

6 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

4 Top Rated Capabilities

3 Top Rated Features

2023

Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

86 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

0% Negative

5% Neutral

95% Positive

Pros

Reliable
Respectful
Friendly Negotiation
Client Friendly Policies

Feature Ratings

Average 80

Rewards Recognition

Intranet

Pulse Surveys

Employee Directory

Newsletter Creation

Mobile

Instant Messaging

Single Sign-On (SSO)

Emergency Notification

Surveys and Polling

Application Integration

Vendor Capability Ratings

Average 83

Breadth of Features

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Business Value Created

Ease of Customization

Staffbase Reviews

Ayaan K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Perfect for business apps is Staffbase

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

The integration of our non-desk staff was our main objective. Finally, they are reachable by us with the same speed and reliability as the office workers. Additionally, we'll soon make the duty schedule in the app available to our driving staff (data source SAP).

What is your favorite aspect of this product?

There are many visibility options, and I appreciate the group system for its many use cases. The layout appears to be really sleek and contemporary, and using the experience studio backend is very simple.

What do you dislike most about this product?

Long wait for the creation of commonly requested and desperately needed changes (idea portal), such as a file manager. I haven't yet discovered anything or a feature that I don't like.

What recommendations would you give to someone considering this product?

The software is focused on the workforce. The ideal method for customizing information, creating user groups, and providing a wide variety of plug-ins right out of the box. The excellent customer service team at staffbase.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Efficient Service

Cons

Vendor's Interest First

Pratham S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Simple to use Suitable with Outlook

Likeliness to Recommend

8 /10

What differentiates Staffbase from other similar products?

Employee engagement is improving while communication obstacles are being removed. The push notification option when submitting content has a substantial advantage that we continue to observe: posts that send out alerts are viewed far more frequently than posts that don't. Last but not least, the option to completely personalize the app within the app stores has helped with employee awareness.

What do you dislike most about this product?

We have not observed any overt dissatisfaction with Staffbase. I've asked my Staffbase contact, "Is this possible?" or "Accomplish we have the capacity to do this?" on occasion, and I ALWAYS receive a timely response with an answer.

What recommendations would you give to someone considering this product?

Consider Staffbase if you're seeking for a communication tool that can be customized for your audience. Permit at least one person in your organization to serve as the application's "champion" in order to assure its success.

Pros

Helps Innovate
Enables Productivity
Efficient Service
Inspires Innovation

Ruhi S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Investment in internal communication that pays off

Likeliness to Recommend

8 /10

What differentiates Staffbase from other similar products?

There have been a few technical issues with a few users logging in, but the help is excellent. helps our organization by allowing us to communicate with our front-line teams and by centralizing everything. We have covered almost everything thanks to the design and structure.

What do you dislike most about this product?

Some users had a little trouble logging in, but overall there was very little disturbance. The absence of phone numbers in their signature bothered me. I sometimes wish I could call them right away, but there are no phone numbers.

What recommendations would you give to someone considering this product?

An easy-to-use platform that can be customized and made bespoke for our organization. I would strongly advise other organizations to purchase this software.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Efficient Service

Staffbase

What is Staffbase?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Staffbase Ratings

86 Likeliness to Recommend

1 Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Staffbase?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Intranet Private network that allows collaboration and storage of sensitive documents.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Instant Messaging Real-time, text-based communication between two or more people

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Surveys and Polling Ability to survey employees and gather feedback.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Staffbase Reviews

Ayaan K.

Perfect for business apps is Staffbase

Likeliness to Recommend

Pros

Cons

Pratham S.

Simple to use Suitable with Outlook

Likeliness to Recommend

Pros

Ruhi S.

Investment in internal communication that pays off

Likeliness to Recommend

Pros

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