What is Squarespace?
From websites and online stores, to marketing tools and analytics, Squarespace is the all-in-one platform to build a beautiful online presence. Our platform empowers millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories and create an impactful, stylish, and easy-to-manage online presence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
86 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Squarespace?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web Publishing Capabilities
Standard Templates
Content Security
Management Interface
Translation Facilitation
E-Commerce Integration
Content Repository
Multi Channel Support
Digital Asset Management
Social Media Integration
Analytics and Reporting
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Vendor Support
Availability and Quality of Training
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Squarespace Reviews
John L.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
Committed and Collective Application
Likeliness to Recommend
What differentiates Squarespace from other similar products?
Squarespace has included the E Commerce extension in this program, helping all the transactions be completed in this platform. Two, there is the digitalization of various assets, streamlining the employed management strategies.
What is your favorite aspect of this product?
Squarespace has embraced the required content security measures or programs, making us always safe and focused. There is the social media integration, a art that makes us connect and work with people of all nature.
What do you dislike most about this product?
The existing capabilities from Squarespace are satisfactory, and they give us the required delight levels, hence, we have a clean mindset and support always.
What recommendations would you give to someone considering this product?
Make the efforts of bring Squarespace closer in your firm, because different E-commerce encounters and transactions will be enhanced. Safety precautions will be lifted, among others.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Christina G.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: End User of Application
Submitted Mar 2021
great software
Likeliness to Recommend
What differentiates Squarespace from other similar products?
its easy to use the pre built features and gives us a quick and easy start
What is your favorite aspect of this product?
that we dont need to create from scratch. its a stepping stones and gives us a lot of help
What do you dislike most about this product?
the look of it seems to be a bit bland. maybe spice it up or give it like an upgrade to be more pleasing to look at
What recommendations would you give to someone considering this product?
nothing to say here really
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Ami M.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2020
Easy to use. Customizable reports and reviews.
Likeliness to Recommend
What differentiates Squarespace from other similar products?
Its simple to use and allows me to customize our reports and systems to our organizations indick
What is your favorite aspect of this product?
The ease of use. I was able to install and implement it with little involvement from customer service/support.
What do you dislike most about this product?
Nothing really.
What recommendations would you give to someone considering this product?
Just read everything before you install and start working with it. Take your time and call for help if and when you need it. It's a very simple system that I think that anyone of any skill level could set it up and use it without a lot of help from the company.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity