What is Splunk SOAR?
Splunk SOAR (formerly Splunk Phantom) combines security infrastructure orchestration, playbook automation and case management capabilities to streamline your team, processes and tools.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSplunk SOAR Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Splunk SOAR.
89 Likeliness to Recommend
93 Plan to Renew
3
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Splunk SOAR?
Pros
- Enables Productivity
- Saves Time
- Altruistic
- Generous Negotitation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Capable of Use Case Development
Orchestrate & Automate
Playbooks/Runbooks and Workflow Builder
Dashboards
Team Collaboration
Integration with IR Management
Integration Capabilities
Case Management
Data Model
Management and Sharing of Intelligence
Automated Phishing Handling
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Splunk SOAR Reviews
- Role: Finance
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Fantastic product
Likeliness to Recommend
Pros
- Efficient Service
- Friendly Negotiation
- Helps Innovate
- Continually Improving Product
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Feb 2022
Fantastic product!
Likeliness to Recommend
Pros
- Helps Innovate
- Enables Productivity
- Client Friendly Policies
- Altruistic
Gregory R.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Blooded SOAR product that has a community
Likeliness to Recommend
What differentiates Splunk SOAR from other similar products?
Case Management, Great VPE, Wide Compatibility, Battle Tested
What is your favorite aspect of this product?
The Community
What do you dislike most about this product?
Splunk Pushing the cloud version too hard, Slow updates to fixes, and slow feature implementations,
What recommendations would you give to someone considering this product?
Hire for it
Pros
- Continually Improving Product
- Respectful
- Altruistic
- Client's Interest First
Cons
- Vendor Friendly Policies