Splunk SOAR Logo Award Winner Product Badge
Splunk SOAR Logo Award Winner Product Badge
Splunk

Splunk SOAR

8.2 /10
Category
Splunk SOAR
8.2 /10

What is Splunk SOAR?

Splunk SOAR (formerly Splunk Phantom) combines security infrastructure orchestration, playbook automation and case management capabilities to streamline your team, processes and tools.

Company Details


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Awards & Recognition

Splunk SOAR won the following awards in the Security Orchestration, Automation, and Response category

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Splunk SOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Splunk SOAR.

89 Likeliness to Recommend

93 Plan to Renew

3
Since last award

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Splunk SOAR?

0% Negative
3% Neutral
97% Positive

Pros

  • Enables Productivity
  • Saves Time
  • Altruistic
  • Generous Negotitation

Feature Ratings

Average 82

Capable of Use Case Development

88

Orchestrate & Automate

88

Playbooks/Runbooks and Workflow Builder

86

Dashboards

86

Team Collaboration

86

Integration with IR Management

84

Integration Capabilities

82

Case Management

82

Data Model

80

Management and Sharing of Intelligence

80

Automated Phishing Handling

79

Vendor Capability Ratings

Average 86

Business Value Created

92

Ease of Implementation

88

Breadth of Features

87

Ease of Data Integration

87

Availability and Quality of Training

87

Quality of Features

86

Usability and Intuitiveness

85

Ease of Customization

84

Ease of IT Administration

83

Vendor Support

82

Product Strategy and Rate of Improvement

81

Splunk SOAR Reviews

Nasseer Q.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Best SOAR product

Likeliness to Recommend

9 /10

What differentiates Splunk SOAR from other similar products?

Seeemless integration with other product and extensivly OOTB playbooks available for automation.

What is your favorite aspect of this product?

Ability to automate repititive tasks with speed and acuuracy.

What do you dislike most about this product?

May be the initial impelementation and configation takes some time especially if you are implementing the product for the first time.

What recommendations would you give to someone considering this product?

One of the best security orechestration product available there.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Henry J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Streamlining Security Operations.

Likeliness to Recommend

9 /10

What differentiates Splunk SOAR from other similar products?

The platform has helped us to streamline most of our manual processes, such as threat detection and vulnerability management, enabling our team to work smarter and respond more quickly to potential threats. Furthermore, it has provided a seamless way to move logs to a single space and analyze them, while also allowing us to create and automate runbooks for more efficient and accurate response to incidents.

What is your favorite aspect of this product?

By using Splunk SOAR, we have been able to improve our overall security posture, speed up our response to potential threats, and reduce the impact of security incidents on our organization.

What do you dislike most about this product?

The learning curve is very steep. You must dedicate a lot of time to learn all the functionalities and aspects of the platform.

What recommendations would you give to someone considering this product?

I highly recommend Splunk SOAR for anyone looking to streamline their incident response processes and improve their security operations. Its automation capabilities and support for a wide range of security operations functions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anugrah S.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Incredible Product

Likeliness to Recommend

10 /10

What differentiates Splunk SOAR from other similar products?

The customizable playbook is the most valuable aspect of the solution.

What is your favorite aspect of this product?

It can easily be connected with a lot of solutions that are available out there. The in-built apps are pretty useful to me. It's easy to install and offers good documentation.

What do you dislike most about this product?

The algorithm and machine learning have room for improvement and can be more user-friendly.

What recommendations would you give to someone considering this product?

Our company has very complex and dynamic security operations because of the large number of security tools and systems that we need to manage and coordinate. Moreover, it helps us to meet many regulatory and compliance requirements because it helps us to automate and document our security operations. We also use it to streamline our security operations and improve our response to potential threats.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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