What is SOCI Social?
Deploying localized content that resonates with your target audience across 100s or 1000s of locations? Nearly impossible. Multi-location businesses are not only facing the unique challenge of managing their brand on endless social platforms and limitless local pages, but they also need to deliver engaging content that drives meaningful results, across all their locations. SOCi’s Content Management enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency at both the enterprise and local levels.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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80 Likeliness to Recommend
1
Since last award
91 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SOCI Social?
Pros
- Includes Product Enhancements
- Security Protects
- Friendly Negotiation
- Continually Improving Product
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Campaign Execution
Trend Analysis
Dashboards and Visualization
Social Response Management
Social Post Archival
Social Moderation and Workflow Management
Sentiment Analysis
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Quality of Features
Availability and Quality of Training
Vendor Support
Business Value Created
Breadth of Features
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
SOCI Social Reviews
Solmo F.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
Powerful Digital Analytics.
Likeliness to Recommend
What differentiates SOCI Social from other similar products?
SOCI Social is an expansive option for analyzing digital media.
What is your favorite aspect of this product?
SOCI Social gives insightful details of how efficiency a digital stream is
What do you dislike most about this product?
SOCI Social lacks accurate website analytical option.
What recommendations would you give to someone considering this product?
SOCI Social is a productive platform for digital recording and analysis.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Jen R.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
Easy to use
Likeliness to Recommend
What differentiates SOCI Social from other similar products?
It is user friendly.
What is your favorite aspect of this product?
That I can look at the analytics
What do you dislike most about this product?
nothing really
What recommendations would you give to someone considering this product?
This is very user friendly and even those who are not too computer savvy can use it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
It is very easy to use, review, and keep current.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing