What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Budget Management
Reporting
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Smartsheet Reviews
Elizabeth M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2020
Smartsheet review
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It is cost friendly and user-friendly to work with compared to other similar products.
What is your favorite aspect of this product?
It can easily tell one is supposed to finish a project.
What do you dislike most about this product?
It is the best
What recommendations would you give to someone considering this product?
Yes they should give it a try
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Michael H.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2020
An awesome software.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It saves a lot of time while working on projects compared to other softwares.
What is your favorite aspect of this product?
It is very easy to use since one does not require to much training to be it's user. Also i like it since one can easily tell when a project is supposed to be completed.
What do you dislike most about this product?
Honestly i have nothing that disgust me while using this great product.
What recommendations would you give to someone considering this product?
To give it a try if other softwares let them down.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Hugo Arturo D.
- Role: Operations
- Industry: Machinery
- Involvement: Initial Implementation
Submitted Oct 2020
excelent project administration tool
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
easy to navigate easy to understand allows me to track my projects Focus on critacl activities (pert)
What is your favorite aspect of this product?
easy to understand and navigate very intuitive allows me to keep the record of my project
What do you dislike most about this product?
I think that it is not so easy to configure if you want to add some fields, or a very useful manage of documents of the products
What recommendations would you give to someone considering this product?
It is more professional than MS Project, but not so complex like other tools
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring