What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Performance Enhancing
- Continually Improving Product
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Task Assignment
List Tasks
Task Status
Task Categorization
Due Dates
Task Reporting
Add Notes
Task Prioritization
Notifications
Dependencies
Shared Task List
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Project Portfolio Management - Enterprise
Score 9.2
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Project Portfolio Management - Midmarket
Score 9.2
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Project Management - Enterprise
Score 8.9
View Smartsheet in this category (opens in a new tab)
Smartsheet Reviews
Aaliyah V.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2023
Excellent PPM tool with a lot of options.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
SmartSheet has made handling many calendars simple, particularly with the “Create a Report” option, which allows our employees to pull from various schedules at the same time. Furthermore, the filter, sort, and search tools make it more simple to find what I’m looking for on large data sheets. Smartsheets is a highly versatile application that can be used for a variety of tasks such as managing projects, task tracking, team collaboration, and work management. It facilitates teamwork. Multiple users can work on the same sheet at the same time, making it simple to track changes, updates, and progress in real-time.
What is your favorite aspect of this product?
Smartsheet is simple to use. It is as simple for a novice user to create and amend a spreadsheet. It is very simple to incorporate workflows and processes without advanced coding knowledge. Smartsheet listens to its users and is constantly improving its platform. After researching numerous platforms, I discovered that Smartsheet met the bulk of my requirements in a single platform. Smartsheet has been very easy for my team members to utilize and execute throughout their groups. . It includes automation tools that can aid in the automation of repetitive chores and workflows. This includes automated alerts, reminders, and notifications.
What do you dislike most about this product?
Smartsheets rely significantly on an online connection. Offline access is limited, which might be troublesome in regions where the internet is low or non-existent. When working on a large spreadsheet or collaborating in real-time, I notice delays and lags due to an inconsistent internet connection.
What recommendations would you give to someone considering this product?
Smartsheet unquestionably emerges as the unrivaled leader in its area when it comes to complete project management solutions, receiving widespread acclaim and recognition for its unsurpassed adaptability, user-friendliness, and powerful feature set. Smartsheet helps people and groups alike to orchestrate and manage their tasks with effortless precision, promoting an environment of greater collaboration and efficiency, due to its intuitive design and seamless integration of cutting-edge capabilities. Smart Sheet is now very beneficial to all of my team members; it greatly assists me in organizing and managing my complete week, month, and year.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Charges for Enhancements
Brandi A.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jul 2023
SmartSheet is a great product.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
SmartSheet is similar to other products.
What is your favorite aspect of this product?
My favorite features on SmartSheet is the Task management.
What do you dislike most about this product?
I wish you could integrate other products and the form builder could use some more features.
What recommendations would you give to someone considering this product?
Use SmartSheet for the Project management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Amr E.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
Streamlined Project Management and Collaboration
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is great for managing projects. It's easy to organize and track tasks with its spreadsheet-like interface. It also has a collaborative work environment, which is helpful for communication among team members. The automation and integration capabilities save time and increase productivity. Smartsheet is suitable for organizations of all sizes, and its mobile accessibility allows for flexibility and productivity. Overall, it's a good choice for a versatile project management solution.
What is your favorite aspect of this product?
I find it helpful to have a project management solution that allows for dynamic spreadsheets and automation of repetitive tasks. Real-time collaboration with team members is also important for effective communication and productivity. Overall, having these capabilities in a project management tool can greatly increase efficiency and organization.
What do you dislike most about this product?
When choosing project management tools, cost is crucial for small teams or limited budgets. Find a tool that suits your needs and doesn't charge for unnecessary features. Smartsheet's pricing may seem high compared to other options, with some features only in higher-priced plans.
What recommendations would you give to someone considering this product?
If you are thinking about using SmartSheet, I would highly recommend taking the time to evaluate your team's needs and budget to determine if it's the right fit for your project management needs. SmartSheet offers a variety of plans with varying features and price points, so it's important to do your research and compare it to other options to ensure you are getting the best value for your investment. Overall, SmartSheet is a reliable and efficient tool that can greatly improve your team's collaboration and productivity.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy