What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

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Awards & Recognition

Smartsheet won the following awards in the Task Management category

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Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

1% Negative
3% Neutral
96% Positive

Pros

  • Performance Enhancing
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Task Assignment

87

List Tasks

87

Task Status

86

Task Categorization

86

Due Dates

85

Task Reporting

85

Add Notes

85

Task Prioritization

84

Notifications

84

Dependencies

83

Shared Task List

83

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Quality of Features

86

Breadth of Features

85

Ease of Data Integration

85

Ease of IT Administration

84

Business Value Created

84

Availability and Quality of Training

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Vendor Support

79

Smartsheet Reviews

Aaliyah V.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Excellent PPM tool with a lot of options.

Likeliness to Recommend

8 /10

What differentiates Smartsheet from other similar products?

SmartSheet has made handling many calendars simple, particularly with the “Create a Report” option, which allows our employees to pull from various schedules at the same time. Furthermore, the filter, sort, and search tools make it more simple to find what I’m looking for on large data sheets. Smartsheets is a highly versatile application that can be used for a variety of tasks such as managing projects, task tracking, team collaboration, and work management. It facilitates teamwork. Multiple users can work on the same sheet at the same time, making it simple to track changes, updates, and progress in real-time.

What is your favorite aspect of this product?

Smartsheet is simple to use. It is as simple for a novice user to create and amend a spreadsheet. It is very simple to incorporate workflows and processes without advanced coding knowledge. Smartsheet listens to its users and is constantly improving its platform. After researching numerous platforms, I discovered that Smartsheet met the bulk of my requirements in a single platform. Smartsheet has been very easy for my team members to utilize and execute throughout their groups. . It includes automation tools that can aid in the automation of repetitive chores and workflows. This includes automated alerts, reminders, and notifications.

What do you dislike most about this product?

Smartsheets rely significantly on an online connection. Offline access is limited, which might be troublesome in regions where the internet is low or non-existent. When working on a large spreadsheet or collaborating in real-time, I notice delays and lags due to an inconsistent internet connection.

What recommendations would you give to someone considering this product?

Smartsheet unquestionably emerges as the unrivaled leader in its area when it comes to complete project management solutions, receiving widespread acclaim and recognition for its unsurpassed adaptability, user-friendliness, and powerful feature set. Smartsheet helps people and groups alike to orchestrate and manage their tasks with effortless precision, promoting an environment of greater collaboration and efficiency, due to its intuitive design and seamless integration of cutting-edge capabilities. Smart Sheet is now very beneficial to all of my team members; it greatly assists me in organizing and managing my complete week, month, and year.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Charges for Enhancements

Brandi A.

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

SmartSheet is a great product.

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

SmartSheet is similar to other products.

What is your favorite aspect of this product?

My favorite features on SmartSheet is the Task management.

What do you dislike most about this product?

I wish you could integrate other products and the form builder could use some more features.

What recommendations would you give to someone considering this product?

Use SmartSheet for the Project management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amr E.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Streamlined Project Management and Collaboration

Likeliness to Recommend

8 /10

What differentiates Smartsheet from other similar products?

Smartsheet is great for managing projects. It's easy to organize and track tasks with its spreadsheet-like interface. It also has a collaborative work environment, which is helpful for communication among team members. The automation and integration capabilities save time and increase productivity. Smartsheet is suitable for organizations of all sizes, and its mobile accessibility allows for flexibility and productivity. Overall, it's a good choice for a versatile project management solution.

What is your favorite aspect of this product?

I find it helpful to have a project management solution that allows for dynamic spreadsheets and automation of repetitive tasks. Real-time collaboration with team members is also important for effective communication and productivity. Overall, having these capabilities in a project management tool can greatly increase efficiency and organization.

What do you dislike most about this product?

When choosing project management tools, cost is crucial for small teams or limited budgets. Find a tool that suits your needs and doesn't charge for unnecessary features. Smartsheet's pricing may seem high compared to other options, with some features only in higher-priced plans.

What recommendations would you give to someone considering this product?

If you are thinking about using SmartSheet, I would highly recommend taking the time to evaluate your team's needs and budget to determine if it's the right fit for your project management needs. SmartSheet offers a variety of plans with varying features and price points, so it's important to do your research and compare it to other options to ensure you are getting the best value for your investment. Overall, SmartSheet is a reliable and efficient tool that can greatly improve your team's collaboration and productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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