What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Friendly Negotiation
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
Task Status
Task Reporting
Add Attachments
Task Categorization
Task Prioritization
List Tasks
Notifications
Add Notes
Due Dates
Automated Workflow
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Score 9.1
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Project Portfolio Management - Midmarket
Score 9.1
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Project Management - Enterprise
Score 8.9
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Smartsheet Reviews
Frank L.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2022
With Smartsheet, working as a team is a breeze
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It is helpful to utilize Smartsheet because it offers a one-stop shop for the creation of comprehensive timetables for project activities, related expenses, and a knowledge of activity interdependencies. Smarsheet makes it simple for the members of my financial team to get reports and produce additional types of data.
What is your favorite aspect of this product?
I am able to achieve communication amongst cross-functional teams and also develop a single source of truth for all of the information and timeframes pertaining to projects thanks to Smartsheet. Because it is simple for me to access, grant access to, and edit Smartsheet, I am able to have other members of my team directly submit updates.
What do you dislike most about this product?
One of the drawbacks of using Smartsheet is that it can be difficult to establish interdependencies across projects and to differentiate between a single action and a cascade of activities that are dependent on one another. This can lead to confusion.
What recommendations would you give to someone considering this product?
A fantastic program that makes it possible to organize and keep track of the work done in groups. User-friendly, with clear examples provided for each sub-option. The whole crew had little trouble adjusting to the new circumstances. Price that is both low and competitive. It is quite simple to initiate the creation of new assignments.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Effective Service
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Donald M.
- Role: Finance
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2022
Not fully satisfied in Smartsheet but so thankful.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is really a great tool that has helped create, organize and manage all projects. Also we use the tool internally to host files, data and articles for future reference. The is ease in setup with the ability to handle the workflow of our system. This platform ruther offers great automation features. It really great one can create structure by connecting multiple sheets. These spreadsheets are simple to use and contains correct information in them.
What is your favorite aspect of this product?
Smartsheet has helped us save more of our time which was greatly lost. This is due to the ability to create forms directly from smartsheet for data to be added quickly and efficiently.
What do you dislike most about this product?
inavailability of ease in communication with fellow colleagues due to lack of chat option. This really affects negatively. Also it's functionality is not of high caliber. Nothing else really affects negatively.
What recommendations would you give to someone considering this product?
This platform really requires more skill hence recommend it to the highly skilled.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Inspires Innovation
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Emily K.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
It's a powerful tool for teamwork
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It has good customer support and it is a program that is easy to use although it needs a bit of practice. These are the main differences.
What is your favorite aspect of this product?
The user-friendly design, configurable data sections, and pre-scheduled notifications allow for less stress. Our ability to consistently provide high-quality results to our clients over the last two years has been greatly impacted by Smartsheet's data management. Using Smartsheet, you can automate processes, keep tabs on metrics, share work with others, and keep track of resources all in one place. This licensing structure appeals to me since Smartsheet does not need a license from the contributor to be utilized. Admins are the only ones who can do this. This program has revolutionized the way you manage your tasks.
What do you dislike most about this product?
As far as I'm aware, there haven't been any serious issues with this product. As a whole, I'm pleased with my decision. Anything that wasn't immediately clear was made clear with the use of assistive tools and pointers. If you've already begun a form, I just ask that you reopen it. The form may be incomplete when it comes time to submit it. A workaround is to create a report and modify the row there, however it would be ideal if the form could be restarted from the beginning.
What recommendations would you give to someone considering this product?
I highly encourage everyone who is thinking about using Smartsheet to give it a try soon. You'll be able to immediately understand the advantages of employing the resources it provides. It's a game-changer that speaks for itself, in my view. An excellent solution for a wide range of business requirements that can be tailored to suit your company's specific demands may be found here. Smartsheet is a project management tool that simplifies the management of projects, stakeholders, and tasks.
Pros
- Helps Innovate
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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