What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Smartsheet won the following awards in the Task Management category

Filter By

Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

1% Negative
3% Neutral
96% Positive

Pros

  • Friendly Negotiation
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 85

Task Assignment

86

Task Status

86

Task Reporting

85

Add Attachments

85

Task Categorization

85

Task Prioritization

85

List Tasks

85

Notifications

85

Add Notes

84

Due Dates

84

Automated Workflow

83

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Quality of Features

85

Business Value Created

84

Breadth of Features

84

Ease of IT Administration

83

Usability and Intuitiveness

83

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

80

Vendor Support

80

Smartsheet Reviews

Frank L.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

With Smartsheet, working as a team is a breeze

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

It is helpful to utilize Smartsheet because it offers a one-stop shop for the creation of comprehensive timetables for project activities, related expenses, and a knowledge of activity interdependencies. Smarsheet makes it simple for the members of my financial team to get reports and produce additional types of data.

What is your favorite aspect of this product?

I am able to achieve communication amongst cross-functional teams and also develop a single source of truth for all of the information and timeframes pertaining to projects thanks to Smartsheet. Because it is simple for me to access, grant access to, and edit Smartsheet, I am able to have other members of my team directly submit updates.

What do you dislike most about this product?

One of the drawbacks of using Smartsheet is that it can be difficult to establish interdependencies across projects and to differentiate between a single action and a cascade of activities that are dependent on one another. This can lead to confusion.

What recommendations would you give to someone considering this product?

A fantastic program that makes it possible to organize and keep track of the work done in groups. User-friendly, with clear examples provided for each sub-option. The whole crew had little trouble adjusting to the new circumstances. Price that is both low and competitive. It is quite simple to initiate the creation of new assignments.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Effective Service

Donald M.

  • Role: Finance
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Not fully satisfied in Smartsheet but so thankful.

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

Smartsheet is really a great tool that has helped create, organize and manage all projects. Also we use the tool internally to host files, data and articles for future reference. The is ease in setup with the ability to handle the workflow of our system. This platform ruther offers great automation features. It really great one can create structure by connecting multiple sheets. These spreadsheets are simple to use and contains correct information in them.

What is your favorite aspect of this product?

Smartsheet has helped us save more of our time which was greatly lost. This is due to the ability to create forms directly from smartsheet for data to be added quickly and efficiently.

What do you dislike most about this product?

inavailability of ease in communication with fellow colleagues due to lack of chat option. This really affects negatively. Also it's functionality is not of high caliber. Nothing else really affects negatively.

What recommendations would you give to someone considering this product?

This platform really requires more skill hence recommend it to the highly skilled.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Inspires Innovation

Emily K.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

It's a powerful tool for teamwork

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

It has good customer support and it is a program that is easy to use although it needs a bit of practice. These are the main differences.

What is your favorite aspect of this product?

The user-friendly design, configurable data sections, and pre-scheduled notifications allow for less stress. Our ability to consistently provide high-quality results to our clients over the last two years has been greatly impacted by Smartsheet's data management. Using Smartsheet, you can automate processes, keep tabs on metrics, share work with others, and keep track of resources all in one place. This licensing structure appeals to me since Smartsheet does not need a license from the contributor to be utilized. Admins are the only ones who can do this. This program has revolutionized the way you manage your tasks.

What do you dislike most about this product?

As far as I'm aware, there haven't been any serious issues with this product. As a whole, I'm pleased with my decision. Anything that wasn't immediately clear was made clear with the use of assistive tools and pointers. If you've already begun a form, I just ask that you reopen it. The form may be incomplete when it comes time to submit it. A workaround is to create a report and modify the row there, however it would be ideal if the form could be restarted from the beginning.

What recommendations would you give to someone considering this product?

I highly encourage everyone who is thinking about using Smartsheet to give it a try soon. You'll be able to immediately understand the advantages of employing the resources it provides. It's a game-changer that speaks for itself, in my view. An excellent solution for a wide range of business requirements that can be tailored to suit your company's specific demands may be found here. Smartsheet is a project management tool that simplifies the management of projects, stakeholders, and tasks.

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Effective Service

Most Popular Smartsheet Comparisons