What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Respectful
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Ankur K.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
useful for daily chats
Likeliness to Recommend
What differentiates Slack from other similar products?
its chat room and private group chts features
What is your favorite aspect of this product?
instant messaging
What do you dislike most about this product?
its security features need more safety
What recommendations would you give to someone considering this product?
yes if you have large client list want a quick solution to daily chats so this is very helpful
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Effective Service
Jaydeep M.
- Role: Operations
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Easy to use but it's a bit pricey
Likeliness to Recommend
What differentiates Slack from other similar products?
Creating multiple servers according to our needs
What is your favorite aspect of this product?
Can make our own gif
What do you dislike most about this product?
Remote screen sharing is q bit slow
What recommendations would you give to someone considering this product?
No idea as of now
Pros
- Fair
- Continually Improving Product
- Reliable
- Performance Enhancing
Davut c.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
fantastic messagging product
Likeliness to Recommend
What differentiates Slack from other similar products?
Emojis, channels, huddles
What is your favorite aspect of this product?
Channels and private groups
What do you dislike most about this product?
Huddle performance
What recommendations would you give to someone considering this product?
Should try
Pros
- Helps Innovate
- Performance Enhancing
- Efficient Service
- Effective Service