What is SimpleTexting?
SimpleTexting is an way to send messages to customers, employees, or anyone else you need to reach. This user-friendly platform lets your team take advantage of the power of SMS. Provide customer service, text message to large groups at once, survey your employees, host sweepstakes, create automated drip campaigns and more. Start and scale your SMS efforts with our flexible pricing plans designed for businesses of all sizes. You can even manage your campaigns on-the-go with our app for iOS and Android.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
81 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SimpleTexting?
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Security Frustrates
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Scheduled Messaging
Text Messaging
Communication Archive
Surveys Feedback
Opt-in
Mobile Marketing Management
Marketing Analytics
Mobile Payments
Social Media Marketing Management
Loyalty Promotions Management
Application Integration
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Breadth of Features
SimpleTexting Reviews
Katherine K.
- Role: Human Resources
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Nov 2023
Easy to use and works as it should!
Likeliness to Recommend
What differentiates SimpleTexting from other similar products?
Simple, effective and works as it should. It is an easy way to keep our team up to date on company news and alerts.
What is your favorite aspect of this product?
The ease of sending a message to all of our employees.
What do you dislike most about this product?
Nothing as of current.
What recommendations would you give to someone considering this product?
It's fairly inexpensive. just try it out to see if it fits your needs.
Pros
- Respectful
- Transparent
- Helps Innovate
- Continually Improving Product
Diana M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2022
SimpleTexting is a very valuable tool for texting.
Likeliness to Recommend
What differentiates SimpleTexting from other similar products?
Straightforward, simple, and amazing to use desktop and mobile apps. This permits you to induce the hang of it extremely quickly and get to work. We previously used a currently defunct texting tool that was super easy but had several limitations. Sometimes, modification is good. The interface is extremely well thought out. Everything you wish is out there during a menu and you don’t have to go hunting it down like other platforms. Client support is very useful and easy to get a hold of.
What is your favorite aspect of this product?
The convenience of use is by far what I prefer best about SimpleTexting. Although you have never been on their web-based platform before, you’ll still be ready to navigate and complete different actions. Lists and keywords build it simple to send campaigns to the right contacts, and also the inbox design builds real conversations naturally and fast. And don’t forget the away message for once you’re not going to be ready to respond quickly! I haven’t messed with the API yet, however, I’m assured that will extremely make integration with our website even higher than the already-easy net forms.
What do you dislike most about this product?
It is extremely tough to talk to a person sometimes. Chat is usually available, however, sometimes it’s easier to simply pick up the phone and talk about it. Twice now, the lines were busy and also the automated system created me to enter my call back number, however, I ne’er received a callback.
What recommendations would you give to someone considering this product?
The platform is so easy I can access it from my laptop or my mobile phone using the mobile application very convenient value is extremely affordable. It’s suggested by me.
Pros
- Reliable
- Efficient Service
- Saves Time
- Client Friendly Policies
SHRAVAN T.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
Great product to gow with
Likeliness to Recommend
What differentiates SimpleTexting from other similar products?
Easy to use
What is your favorite aspect of this product?
Team support
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
Nothing as such
Pros
- Continually Improving Product
- Altruistic
- Helps Innovate
- Reliable
