What is SimpleTexting?
SimpleTexting is an way to send messages to customers, employees, or anyone else you need to reach. This user-friendly platform lets your team take advantage of the power of SMS. Provide customer service, text message to large groups at once, survey your employees, host sweepstakes, create automated drip campaigns and more. Start and scale your SMS efforts with our flexible pricing plans designed for businesses of all sizes. You can even manage your campaigns on-the-go with our app for iOS and Android.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
81 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SimpleTexting?
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Security Frustrates
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Scheduled Messaging
Text Messaging
Communication Archive
Surveys Feedback
Opt-in
Mobile Marketing Management
Marketing Analytics
Mobile Payments
Social Media Marketing Management
Loyalty Promotions Management
Application Integration
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Breadth of Features
SimpleTexting Reviews
Victor L.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Jul 2021
Self Sufficient Tool for Marketing and Engagement
Likeliness to Recommend
What differentiates SimpleTexting from other similar products?
SimpleTexting has the most simplistic but efficient way of communications, which is text messaging. Further, the tool conducts surveys, which are the vital ways of knowing the marketing trends.
What is your favorite aspect of this product?
SimpleTexting allows mobile payments, which are the easiest and efficient mode of payments. Further, SimpleTexting has the loyalty promotion techniques, and this attracts more customers in our business.
What do you dislike most about this product?
SimpleTexting is a simplistic but very functional and helpful program. It is hard or impossible to identify errors in SimpleTexting setup, hence, nothing to call the developer for or have a bad relationship with.
What recommendations would you give to someone considering this product?
There is sufficient reasons for employing SMS marketing tool, which is a successful and immediate way of reaching to clients. Besides, SimpleTexting directly communicate with people, either customers, or even clients for that matters.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Natalie M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
A great alternative to keep SMS marketing
Likeliness to Recommend
What differentiates SimpleTexting from other similar products?
Simple text messages help us close the communication gap with the efficiency that we needed between certain departments, it is a great way to improve your reach, they are also constantly updated and adjusted to maintain compliance and make sure every message is delivered, The segmentation options allow us a quick response and a simple information collection, they also have excellent customer service when questions arise, it has allowed me to communicate quickly and easily with my clients in a clearly challenging time, the platform is very easy to use and the short code they use is very memorable to customers.
What is your favorite aspect of this product?
I love to send text messages to everyone at once without everyone seeing each other's name or phone response, I also like text programming and list management simplify and simplify multichannel communications, I also like ease of the app on their phone to send text messages and the prompt response from the customer service, it has been outstanding and they are very receptive to suggestions for improvements, they offer a simple pricing structure that is easy to understand and very affordable, it is a Very interesting tool to carry out marketing campaigns through text messages.
What do you dislike most about this product?
The mobile app gets a few bugs from time to time, and I wish the amount of credits were more substantial or the character limit increased.
What recommendations would you give to someone considering this product?
It is ideal to launch all kinds of advertising campaigns, through text messages, it is a great product for the price and offers incredible support, without any doubt, I recommend that you use this great tool.
Pros
- Continually Improving Product
- Enables Productivity
- Inspires Innovation
- Respectful
