What is Shopify?
Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceShopify Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Shopify.
89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
2
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Shopify?
Pros
- Enables Productivity
- Reliable
- Respectful
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Order Management
Catalog Management
Payment Processing
Order Portal
Content Management
Reporting and Analytics
Integrated Search
Retargeting Capabilities
Predictive Recommendations
Content Localization
Microsite Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Shopify Reviews
Sydney l.
- Role: Consultant
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Oct 2021
Shopify is a game changer
Likeliness to Recommend
What differentiates Shopify from other similar products?
Shopify’s interface is different!
What is your favorite aspect of this product?
I love that I can easily sell my products as a small business to large scale people
What do you dislike most about this product?
I don’t like how consumers use the platform
What recommendations would you give to someone considering this product?
To research beforehand
Pros
- Client's Interest First
- Friendly Negotiation
- Appreciates Incumbent Status
- Helps Innovate
Cons
- Less Inspiring
- Less Caring
- Less Efficient Service
Eduardo R.
- Role: Sales Marketing
- Industry: Other
- Involvement: Initial Implementation
Submitted Oct 2021
Best solution to build a great online store
Likeliness to Recommend
What differentiates Shopify from other similar products?
Its payment gateway and easy product creation
What is your favorite aspect of this product?
How easy it is to create your store, add new products and process payments.
What do you dislike most about this product?
It needs more payment integrations internationally
What recommendations would you give to someone considering this product?
To always have your products and categories well mapped before using the platform to have a smooth experienxe.
Pros
- Continually Improving Product
- Performance Enhancing
- Efficient Service
- Effective Service
Sadaharu K.
- Role: Sales Marketing
- Industry: Biotechnology
- Involvement: IT Leader or Manager
Submitted Sep 2021
Solid Management is a comprehensive API
Likeliness to Recommend
What differentiates Shopify from other similar products?
Keeping track of inventories and registering products The displays in the immediate vicinity are sturdy and well-designed. However, you may use the image without caring about its size by dragging and dropping, and you can insert sentences as in Word. As opposed to low-cost national store suppliers, you can correctly record SKUs and JANs. There are no longer any technical hurdles in using API to access internal systems.
What is your favorite aspect of this product?
Not even the most sophisticated American-made shopping carts have a user interface that assumes "inventory adjustment" is carried out simultaneously with customer purchases. Using Shopify's compare and store feature, customers may make simultaneous changes to a large number of products, such as adding or removing items. Because of this, you may feel a great deal of relief. Shopify's API matches our needs for a service, and the lowest pricing was taken into account because the conditions are satisfied for the service.So, that's a great deal, and I think it's well worth it.
What do you dislike most about this product?
Prepaid bank transfer unique to Japan: prefectures appoint prefecture name destination entry procedures, such as those that have not been applied from the start to the screen. To make changes, you'll need to access the administrative interface's backend.
What recommendations would you give to someone considering this product?
You can get promoted in many ways, but it's ideal if you can say you're competent at executing your job. In other words, controlling inventory makes sense. Increased inventory is not a problem while the shop is open thanks to the storage/delivery management system. Because of the well-designed methods, such as connecting with a Webhook when selling and verifying inventory using an API, it was straightforward to integrate with existing EC sites. I was able to increase sales channels since I was more confident.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
