ShareFile Customer Reviews 2024

ShareFile

8.2 /10

158 Reviews Write a Review

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What is ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details

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Awards & Recognition

ShareFile won the following awards in the Managed File Transfer - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

2 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation

2023

1 Top Rated Capabilities

1 Top Rated Features

2023

ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

81 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

5% Negative

5% Neutral

90% Positive

Pros

Reliable
Performance Enhancing
Helps Innovate
Continually Improving Product

Feature Ratings

Average 83

Encryption Decryption

Authentication

High Performance

LDAP Support

Data Fidelity

File Transfer

Large File Support

Transport Security

Session Monitoring

Quota Bandwidth Control

Multi Platform Support

Vendor Capability Ratings

Average 81

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Vendor Support

Availability and Quality of Training

Also Featured in...

Content Collaboration

Score 8.9

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ShareFile Reviews

Juan d.

Role: Industry Specific Role
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2020

Good product with Excellent Security Features

Likeliness to Recommend

10 /10

What differentiates ShareFile from other similar products?

Citrix ShareFile is a comprehensive file sharing application well suited for any business, that needs to share documents with clients or customers.

What is your favorite aspect of this product?

Capable of sharing highly confidential documents and includes additional security measures.

What do you dislike most about this product?

Can be somewhat cumbersome to use if not used to the product at first.

What recommendations would you give to someone considering this product?

ShareFile offers excellent integration options.

Pros

Client Friendly Policies
Fair
Security Protects
Helps Innovate

ShareFile

What is ShareFile?

Company Details

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Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

ShareFile Ratings

81 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love ShareFile?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Encryption Decryption The encryption (source) and decryption (destination) of data transmitted

Authentication Verification of authenticity of identities between the two organizations​

High Performance High bandwidth data transfer, encryption/decryption, authentication of the service​

LDAP Support Support for user ID authentication across both organizations using MS Active Directory credentials​

Data Fidelity Consistent data integrity throughout the process​

File Transfer File transfer services

Large File Support Support for large (>2GB) file transfers​

Transport Security Security of the data transmission

Session Monitoring Reporting and metrics of the data transferal session​

Quota Bandwidth Control Ability to control quota and rate of transfer​

Multi Platform Support Support for multiple clients on either side of the data transfer process​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Content Collaboration

ShareFile Reviews

Juan d.

Good product with Excellent Security Features

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Encryption Decryption

Authentication

High Performance

LDAP Support

Data Fidelity

File Transfer

Large File Support

Transport Security

Session Monitoring

Quota Bandwidth Control

Multi Platform Support

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Vendor Support

Availability and Quality of Training