What is ShareFile?
Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceShareFile Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ShareFile.
81 Likeliness to Recommend
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ShareFile?
Pros
- Reliable
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Encryption Decryption
Authentication
High Performance
LDAP Support
Data Fidelity
File Transfer
Large File Support
Transport Security
Session Monitoring
Quota Bandwidth Control
Multi Platform Support
Vendor Capability Ratings
Quality of Features
Ease of Data Integration
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Also Featured in...
ShareFile Reviews
Brooklyn M.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
An appealing and innovative option
Likeliness to Recommend
What differentiates ShareFile from other similar products?
Unlike other available products, Citrix ShareFile is more faithful to the efficiency, security, and simplicity of its offering. In contrast to other tools, this one has no jumbled parts or subpar administration; everything about it is tailored exactly to changing needs. In every manner, it is superior to competitors and different from them.
What is your favorite aspect of this product?
I always use Citrix ShareFile since it works flawlessly and enables quick and safe file transfers. Bulk uploading and document migration aren't worse now thanks to this application, which can handle any task much more quickly than we could have ever imagined. Because it is challenging to upload more than a few files using an internet browser or other applications, but not challenging with this tool, so for us it is not only a time-saver but a lifesaver.
What do you dislike most about this product?
There are a couple of drawbacks to the application: establishing privileges for directories is difficult for all users with administrative privileges to supervise. Also, alert configurations for postings are easily missed, and trying to catch them is time-consuming. Self-service billing was another fuss to implement.
What recommendations would you give to someone considering this product?
Users can make this application much more reliable, nice, and friendly for their company by setting it up precisely and tailoring it to the flow. In spite of its durability, it will only provide you with the benefits you give it during setup. For example, if you pay little attention during setup, you will eventually be able to enjoy increased productivity and time savings.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Lindsay .
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2023
Top-notch security
Likeliness to Recommend
What differentiates ShareFile from other similar products?
We had security difficulties before utilizing Citrix ShareFile, but Citrix ShareFile has been a huge help in allowing us to share files with encrypted features and has also enabled clients with secure links so they can post their sensitive information with great confidence.
What is your favorite aspect of this product?
Citrix ShareFile provides a novel notion for making all platforms accessible with ease. Security comes to mind when I think about the positive side. I love that it makes it simple to share encrypted data in real time. I have to admit that one of the most secure platforms available on the market was Citrix ShareFile.
What do you dislike most about this product?
I never had any issue with its security and while using its functionalities all are extremely easy to use with no training and help from customer support but the system is slow which makes our work slow and wastes our many working times which is actually an unaffordable loss for us.
What recommendations would you give to someone considering this product?
If you think it meets your demands, compare your requirements with its features before purchasing it. Due to Citrix ShareFile's ease of setup and use, I don't think you will encounter any problems with it. Give all data stored in the cloud extremely high levels of security. Anywhere and at any time, you may access your files. The platform is the greatest one available.
Pros
- Helps Innovate
- Performance Enhancing
- Effective Service
- Inspires Innovation
Adam R.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2022
Providing secure file-sharing solutions
Likeliness to Recommend
What differentiates ShareFile from other similar products?
UI that is simple to use. A ShareFile add-on is compatible. The add-on enables you to transmit big files with restricted access to sensitive information. Setting permissions is simple if you want to allow others to share the document. Works effectively for cloud document and file-sharing situations when teamwork is required.
What is your favorite aspect of this product?
I adore not having to check any documents, which is a feature. It is straightforward to use and has a drag-and-drop function. Sharefile is my first choice whenever I have a large file to distribute. Sharefile allows you to share a direct link with anyone, unlike other file-sharing applications. The only thing visible to the person on the other end is the one specific file that has been shared.
What do you dislike most about this product?
If your external internet connection is interrupted, you won't be able to inspect your file structure. This may occur if you're a remote employee attempting to connect to a server maintained by your organization. Lack of bandwidth while uploading or downloading to Sharefile could be another issue. When we started using it, it was also relatively slow and complicated, taking three times as long to transfer or investigate as a self-hosted server.
What recommendations would you give to someone considering this product?
Security, uptime, and the speed with which any system-wide outages may be fixed ShareFile offers a simple method for transferring files in which the user only needs to upload the files; after that, an automatic public link is generated for us and is prepared to be shared with the appropriate people.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing