What is ServiceNow Software Asset Management?
Software Asset Management runs on a single-architecture platform, enabling faster outcomes to slash spending and license compliance risks. ServiceNow Software Asset Management is the only SAM solution that operates on a single platform with a common service data model.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceServiceNow Software Asset Management Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ServiceNow Software Asset Management.
89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
72 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow Software Asset Management?
Pros
- Client's Interest First
- Generous Negotitation
- Friendly Negotiation
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Analytics and Reporting
Software Recognition Library
Audit Scheduling and Management
Cloud License Management
Software Inventory Management
Integration with IT Systems
Contract Management
Software Usage Metering
Integrated Discovery
End to End Lifecycle Management
Decentralized Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Ease of Implementation
Quality of Features
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
ServiceNow Software Asset Management Reviews
Saumya P.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2023
Fantastic product and ease of access
Likeliness to Recommend
What differentiates ServiceNow Software Asset Management from other similar products?
The ease of access and customization available
What is your favorite aspect of this product?
reporting features and data extraction
What do you dislike most about this product?
nothing that I can think of
What recommendations would you give to someone considering this product?
you will be assure of minimal downtime and is not complex to understand
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
An Intuitive Tool for Software Management
Likeliness to Recommend
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Cons
- Slower Product Innovation
- Charges for Enhancements
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Good price - it comes with much economical prise.
Likeliness to Recommend
Pros
- Performance Enhancing
- Fair
- Security Protects
- Helps Innovate