What is ServiceNow PPM?
Get visibility into all work—traditional, agile, and hybrid with ServiceNow PPM. Balance capacity against demand and optimize your portfolios to achieve business value.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
3
Since last award
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow PPM?
Pros
- Respectful
- Reliable
- Transparent
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
ServiceNow PPM Reviews
Jitendra L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
"Wonderful Product"
Likeliness to Recommend
What differentiates ServiceNow PPM from other similar products?
No different
What is your favorite aspect of this product?
Everything is just wondering for me in Service Now
What do you dislike most about this product?
Currently as per my knowledge in Service Now in using last 3 years every day and every second. There are no option to dislike anything
What recommendations would you give to someone considering this product?
My all friend in different different organization they're also using Service now
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shivam S.
- Role: Consultant
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Jan 2024
Efficient product with robust features
Likeliness to Recommend
What differentiates ServiceNow PPM from other similar products?
ServiceNow PPM stands out with its seamless integration by providing a unified ecosystem for IT service and project management.
What is your favorite aspect of this product?
The user interface of the product is very much user friendly and easy to understand
What do you dislike most about this product?
Extensive features and capabilities makes it difficult to explore the product in detail
What recommendations would you give to someone considering this product?
Would recommend thorough training to harness capabilities and integration features of the product
Pros
- Reliable
- Performance Enhancing
- Caring
- Transparent
KundanLaxmikant P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Good Competition for Microsoft project /Primevera
Likeliness to Recommend
What differentiates ServiceNow PPM from other similar products?
Integration is very easy with many applications and this product is highly customizable . It seamlessly integrated with salesforce products
What is your favorite aspect of this product?
Reporting in PPM is robust and it provides tools for analyzing performance of the project
What do you dislike most about this product?
The cost of implementation is relatively high and the dependency on azure ecosystem . The out of the box connectors are limited
What recommendations would you give to someone considering this product?
Check detailed use cases that needs to be covered by your organization then check the product feasibility and also compare the pricing and long term support cost of the same .
Pros
- Continually Improving Product
- Trustworthy
- Saves Time
- Client Friendly Policies