ServiceNow App Engine
8.2 /10

What is ServiceNow App Engine?

The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.

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Awards & Recognition

ServiceNow App Engine won the following awards in the Low-Code Business Process Management - Midmarket category

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ServiceNow App Engine Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow App Engine.

85 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow App Engine?

5% Negative
1% Neutral
94% Positive

Pros

  • Inspires Innovation
  • Enables Productivity
  • Reliable
  • Helps Innovate

Feature Ratings

Average 85

Real-time Process Analysis

87

Low-Code Automation

87

Customizable Performance Dashboards

87

Process Automation Templates

86

In-App Automated Workflows

86

Content Management

86

Collaboration

86

Process Workflow Designer

85

BPMN Compliance

84

Permissions and Governance

83

Process Library

81

Vendor Capability Ratings

Average 80

Ease of Implementation

85

Breadth of Features

84

Business Value Created

82

Ease of IT Administration

81

Quality of Features

81

Ease of Data Integration

81

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

78

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

76

ServiceNow App Engine Reviews

Anne W.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Excellent optimization platform

Likeliness to Recommend

10 /10

What differentiates ServiceNow App Engine from other similar products?

I have no background experience with similar tools.

What is your favorite aspect of this product?

It gives us insights on the overall performance of our organization so that we can improve. Sharing performance data across our organization is very effective through collaborative feature. We are able to automate most most of our machines for quicker service management.

What do you dislike most about this product?

I have not experienced any drawback from great performance of this platform.

What recommendations would you give to someone considering this product?

For effective optimization and management of processes I highly recommend ServiceNow App Engine.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation

Lisa W.

  • Role: Industry Specific Role
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Great product for servicing IT platforms

Likeliness to Recommend

9 /10

What differentiates ServiceNow App Engine from other similar products?

This is the most powerful platform for servicing IT tools I have come across in my experience.

What is your favorite aspect of this product?

The product is well equipped with strong dashboard that enables our service team to establish areas that have operation challenges. It is very powerful in ensuring that data that integrates into our systems is secure.

What do you dislike most about this product?

This is great product with no history of poor performance.

What recommendations would you give to someone considering this product?

I highly recommend this platform to any business enterprise for its great work in servicing our IT systems.

Pros

  • Performance Enhancing
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Sharon C.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Excellent IT systems management platform

Likeliness to Recommend

9 /10

What differentiates ServiceNow App Engine from other similar products?

I have no experience from similar product in our institution.

What is your favorite aspect of this product?

It has been able to streamline all our technology systems in our organization. It collaborates all our departments in our company by having strong channel for effective teamwork.

What do you dislike most about this product?

I have nothing to dislike from the performance of this great tool.

What recommendations would you give to someone considering this product?

I highly recommend this platform in any organization for effective management of technological devices.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Caring

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