What is ServiceNow App Engine?
The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
98 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow App Engine?
Pros
- Inspires Innovation
- Enables Productivity
- Reliable
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Real-time Process Analysis
Low-Code Automation
Customizable Performance Dashboards
Process Automation Templates
In-App Automated Workflows
Content Management
Collaboration
Process Workflow Designer
BPMN Compliance
Permissions and Governance
Process Library
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
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ServiceNow App Engine Reviews
Anne W.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Aug 2021
Excellent optimization platform
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
I have no background experience with similar tools.
What is your favorite aspect of this product?
It gives us insights on the overall performance of our organization so that we can improve. Sharing performance data across our organization is very effective through collaborative feature. We are able to automate most most of our machines for quicker service management.
What do you dislike most about this product?
I have not experienced any drawback from great performance of this platform.
What recommendations would you give to someone considering this product?
For effective optimization and management of processes I highly recommend ServiceNow App Engine.
Pros
- Continually Improving Product
- Performance Enhancing
- Efficient Service
- Inspires Innovation
Lisa W.
- Role: Industry Specific Role
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Aug 2021
Great product for servicing IT platforms
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
This is the most powerful platform for servicing IT tools I have come across in my experience.
What is your favorite aspect of this product?
The product is well equipped with strong dashboard that enables our service team to establish areas that have operation challenges. It is very powerful in ensuring that data that integrates into our systems is secure.
What do you dislike most about this product?
This is great product with no history of poor performance.
What recommendations would you give to someone considering this product?
I highly recommend this platform to any business enterprise for its great work in servicing our IT systems.
Pros
- Performance Enhancing
- Efficient Service
- Effective Service
- Inspires Innovation
Sharon C.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Aug 2021
Excellent IT systems management platform
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
I have no experience from similar product in our institution.
What is your favorite aspect of this product?
It has been able to streamline all our technology systems in our organization. It collaborates all our departments in our company by having strong channel for effective teamwork.
What do you dislike most about this product?
I have nothing to dislike from the performance of this great tool.
What recommendations would you give to someone considering this product?
I highly recommend this platform in any organization for effective management of technological devices.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Caring