Scoro
8.3 /10

What is Scoro?

Scoro is an all in one business management tool offering end to end management of your clients projects from sales quoting and pipeline, projects planning and finance, task and calendar management that offer real time insight of all aspects of your business with customisable dashboards for KPI and daily management.

Company Details


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Awards & Recognition

Scoro won the following awards in the Professional Services Automation category

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Scoro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Scoro.

89 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Scoro?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Effective Service

Feature Ratings

Average 85

Retainer Management

91

Knowledgebase

88

Client Portal

88

Task Management and Workflow

88

Time Management

87

Email Synchronization & Tracking

87

Security

87

Auditability

86

Quote to Project Conversion

86

Resource Management

86

Billing

85

Vendor Capability Ratings

Average 86

Business Value Created

91

Product Strategy and Rate of Improvement

89

Ease of Implementation

89

Vendor Support

89

Breadth of Features

88

Usability and Intuitiveness

84

Availability and Quality of Training

84

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

81

Ease of Data Integration

81

Scoro Reviews

Rolandas R.

  • Role: Information Technology
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Smart, solid, and interactive

Likeliness to Recommend

9 /10

What differentiates Scoro from other similar products?

Scoro is the perfect solution to streamline our business operations and accelerate growth because it has a quick application and a nice user interface. Our entire sales team now relies on Scoro capabilities like calendar, initiatives, assignments, and dashboard because these functions help us in the accomplishment of our main goals.

What is your favorite aspect of this product?

I appreciate its adaptability, customer service, and, most notably, how the service team aids us in solving issues. This PSA approach entails automating some workflow processes, utilizing additional digital integrations, and effectively allocating company resources. I adore its agility and how fantastic improvements are made on a regular basis. Additionally, it is quite simple to use. Just because of this we are now able to enhance other parts of our work by combining all work instruments in a single place.

What do you dislike most about this product?

I prefer the previous design since it seemed to be simpler to use, even though the new one makes sense and is appealing. The application also contains limitations on the purposes for which we can use it. Some formerly manageable aspects of projects have become more complex, requiring more clicks to complete the same amount of work.

What recommendations would you give to someone considering this product?

Highly recommended platform. Scoro has the ability to significantly improve the effectiveness of company internal communication and project execution.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Jendrik H.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easier project management platform

Likeliness to Recommend

8 /10

What differentiates Scoro from other similar products?

I prefer the flexibility of doing assessments and approvals online instead of in person or on paper. Since numerous of our project stakeholders regularly travel or are out of the country, it substantially quickens our work. Because I can see the papers from any location with an Internet connection, this reviewing capability allows us to swiftly collect feedback and approvals.

What is your favorite aspect of this product?

First and foremost, it is project management and the capacity to predict future market possibilities. This software was designed to assist salespeople, but it is also useful for budgeting and future planning by segments and consumer groups. It also aids us in keeping up with our consumers. Scheduling, time tracking and management, and even budget management allow us to take a step back and look at the whole picture rather than utilizing one application to analyze time and another to examine spending.

What do you dislike most about this product?

The web version is significantly more useful than the mobile/tablet app. Because of the high expense per user, we are reluctant to include the entire organization. Although the Xero integration is really helpful, it is also glitchy, and syncing up data takes longer than is optimal. I must open up some of the dashboard visuals in order to see which work they are related to because they are not always clear.

What recommendations would you give to someone considering this product?

Scoro is an excellent choice if you want project management software that is straightforward to install and use. Its timesheet tracking and reporting capabilities are really useful. Scoro has a lot of potential for modification; you can make it work the way you want it to. Clients appreciate seeing a visual depiction of a project plan, and Scoro allows you to communicate it with them.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Respectful

Jessi c.

  • Role: Operations
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Collaboration is breeze

Likeliness to Recommend

8 /10

What differentiates Scoro from other similar products?

Scoro allows users to customize the platform in a wide range of ways to make it work for us, rather than having to fit into somebody else's system. Particularly useful are the interfaces with Xero and Mail Chimp. The approach to providing a single platform for CRM, invoicing, job flow monitoring, and administration is also amazing Scoro.

What is your favorite aspect of this product?

With this in mind, I am able to better manage my time by changing tasks based on actual time spent and determining ways to improve where time was over or under budget. This provides us with a one-stop-shop for the client's project, with each component enabling adjustable fields and procedures to allow us to adapt the way we conduct business inside each segment.

What do you dislike most about this product?

When entering contact information, it can be a little perplexing because Scoro's fields for postal codes, countries, and mailing addresses are set to utilize UK-based formats. For quotes, purchase orders, and invoices, the custom PDF template module is rather constrained.

What recommendations would you give to someone considering this product?

The major benefit is that you can track tasks throughout the process and keep track of all timeframes and achievements in one convenient location. This enables everybody to view the same page. Another advantage is that the Gantt chart function allows you to instantly adjust timetables and outcomes.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Caring

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