What is Sauce Labs?
Build the most comprehensive mobile app testing strategy, from development to production
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
95 Plan to Renew
2
Since last award
76 Satisfaction of Cost Relative to Value
7
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sauce Labs?
Pros
- Respectful
- Reliable
- Enables Productivity
- Generous Negotitation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Automated Testing
Device and OS Versions Coverage
Browser Testing
Functional Testing
Virtual Mobile Devices
Mobile Test Environment and Lab Management
Development Use
Test Run Workflow Manager
Dashboards, Analytics and Reporting
Cloud Device Farm (Physical and Simulator)
Process Simulation
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
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Sauce Labs Reviews
Curtis M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Easy to use, scales with you as your product grows
Likeliness to Recommend
What differentiates Sauce Labs from other similar products?
Sauce Labs offers services like many other products out there, what differentiates them is their dedication to your success. Their support services team will work with you on implementation and ensure your success.
What is your favorite aspect of this product?
Ease of use is the first thing that comes to mind. Whether you are using Selenium or Cypress or any of the other automated testing frameworks they have a solution for you.
What do you dislike most about this product?
If I could change one thing it would be the cost. The price is completely justified BUT it creates a hurdle that QA teams have to help our managers get over in order to utilize full features.
What recommendations would you give to someone considering this product?
Jump in with both feet and reach out to the support team right away. They have a free trial that you should utilize in your first 14 days. Once you start the trial set up a meeting with a support rep and let them help you get the implementation going.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Pradeep K.
- Role: Information Technology
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted May 2022
Saucelabs end user reviewy
Likeliness to Recommend
What differentiates Sauce Labs from other similar products?
Licensing model (private vs public) Hosting model Coverage of browsers and OS Coverage of devices and mobile platforms
What is your favorite aspect of this product?
Availability of private vs public devices
What do you dislike most about this product?
Slowness Availability
What recommendations would you give to someone considering this product?
Select the product based on usage pattern If availability is critical, sign up for premium support
Pros
- Trustworthy
- Client Friendly Policies
- Fair
- Altruistic
Arjun B.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted May 2022
One of the best device labs which provides devices
Likeliness to Recommend
What differentiates Sauce Labs from other similar products?
As per me, if a product solves my basic problem of mobile testing for both manual and automation that is one of a good product. So Sauce labs are doing that job in a very favorable manner and all the tools provided are awesome. UI is very good and easy to use. Other than that the support for multiple mobile vendors with different OS combinations and multiple browsers with major combinations are supported in this platform and readily available to use. More than all these this vendor is very reliable and approachable, I mean the customer support is very good in solving all our queries in time and fast. lastly, availability is good.
What is your favorite aspect of this product?
Reliability and availability of the product at all times and resolving all our queries in time within a day or so.
What do you dislike most about this product?
We had a comparison with other similar vendors and sauce labs is a little slow when compared to others, i mean the UI is heavy.
What recommendations would you give to someone considering this product?
Go for it, its one of the best when compared to other vendors in the similar category.
Pros
- Client's Interest First
- Helps Innovate
- Continually Improving Product
- Reliable