What is Sauce Labs?
Build the most comprehensive mobile app testing strategy, from development to production
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
95 Plan to Renew
2
Since last award
75 Satisfaction of Cost Relative to Value
8
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sauce Labs?
Pros
- Trustworthy
- Respectful
- Transparent
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Automated Testing
Browser Testing
Device and OS Versions Coverage
Functional Testing
Virtual Mobile Devices
Mobile Test Environment and Lab Management
Test Run Workflow Manager
Development Use
Dashboards, Analytics and Reporting
Cloud Device Farm (Physical and Simulator)
3rd Party Testing Tool Integration
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Ease of Customization
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Quality of Features
Sauce Labs Reviews
Tejas J.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Easy to use and the tech support is very very help
Likeliness to Recommend
What differentiates Sauce Labs from other similar products?
its use case and the simple design of the application is beauty.
What is your favorite aspect of this product?
the support , they are very dedicated and supportive.
What do you dislike most about this product?
Sometimes Sauce labs stop working and during this time it creates a blocker. I know this is the story of all softwares but is there any way we can reduce the downtime?
What recommendations would you give to someone considering this product?
It's simple and good starter product.
Pros
- Trustworthy
- Respectful
- Generous Negotitation
- Reliable
Cons
- Less Caring
- Inhibits Innovation
- Slower Product Innovation
Gundeep V.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Great product, domain leader ,seamless integration
Likeliness to Recommend
What differentiates Sauce Labs from other similar products?
It provides seamless cross browser integration
What is your favorite aspect of this product?
No need to setup physical infra in order to test mobile apps on various combinations of browser and devices
What do you dislike most about this product?
At times process time out or execution is too slow
What recommendations would you give to someone considering this product?
buy license as per need basis
Pros
- Saves Time
- Performance Enhancing
- Effective Service
- Acts with Integrity
Cons
- Inhibits Innovation
- Security Frustrates
Gorav G.
- Role: Information Technology
- Industry: Shipping
- Involvement: End User of Application
Submitted Apr 2024
Competitive Product
Likeliness to Recommend
What differentiates Sauce Labs from other similar products?
I see BrowserStack is the major competitor for SauceLabs. I don't see any difference between these 2. However I think BrowserStack has bigger Community (Browser Stack Champions). little better features on Supported Devices, Better and competitive pricing model. Direct integration with Jira, Slack etc.
What is your favorite aspect of this product?
Device support, help aviable from SaceLabs technical team etc
What do you dislike most about this product?
Lack of community engagement.
What recommendations would you give to someone considering this product?
Just a suggestion: Try to create a big and engaging community for Testers, Developers, Managers etc., Run frequent sessions on the capabilities of this product.
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Caring