What is Sauce Labs?
Build the most comprehensive mobile app testing strategy, from development to production
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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79 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
70 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sauce Labs?
Pros
- Respectful
- Fair
- Altruistic
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Test Load Balancing
Artifact Management
Test Planning
Artifact Traceability
Test Coverage Analysis
Test Environment Management
Test Run Workflow Manager
ALM Integration
Regulatory Compliance
Test Data Management
Test Script Editor
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
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Sauce Labs Reviews
Analia Veronica F.
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted Jan 2022
It is a great tool for testing platforms and OS
Likeliness to Recommend
What differentiates Sauce Labs from other similar products?
It provides all possible Cross browser testing
What is your favorite aspect of this product?
Real devices mobile availability
What do you dislike most about this product?
Reports tough to understand
What recommendations would you give to someone considering this product?
Go ahead as it will improve your business productivity
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Respectful
Paulo G.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Amazing usage and platforms availability
Likeliness to Recommend
What differentiates Sauce Labs from other similar products?
Implements all testing needs, such as Performance Testing, API testing, Cross Browser testing, Real devices testing, virtual mobile testing, VPN Tunneling
What is your favorite aspect of this product?
Real Mobile devices availability
What do you dislike most about this product?
Too many areas covered, so you need to have a clear definition prior to moving forward
What recommendations would you give to someone considering this product?
You will find it really useful, so go ahead and start POC
Pros
- Performance Enhancing
- Unique Features
- Helps Innovate
- Reliable
Paul F.
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2021
High Latency, No support, and Poor Documentation
Likeliness to Recommend
What differentiates Sauce Labs from other similar products?
Not much is different that you can't get from any other competitor.
What is your favorite aspect of this product?
Integrates with many different programming languages.
What do you dislike most about this product?
Test performance is horrid, especially if you have to use their tunneling software to test an internal site. The latency is so high and parallelization is capped per licensing that it could take ten times longer to run your tests through Sauce Labs than locally. Additionally, if you don't pay an absorbent amount for customer support (phone), then you will get an offshore specialist that replies to your emails the next day with unhelpful advice, which will result in more delays in email support.
What recommendations would you give to someone considering this product?
Try to avoid. All competitors are very similar with high latency, so think about procuring the mobile devices you need and modify your test framework to include test parallelization natively via web browser.
Pros
- Respectful
- Includes Product Enhancements
- Trustworthy
- Appreciates Incumbent Status
Cons
- Less Performance Enhancing
- Less Effective Service
- Wastes Time