What is SAP SuccessFactors Human Experience Management Suite?
SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
85 Likeliness to Recommend
86 Plan to Renew
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+68 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP SuccessFactors Human Experience Management Suite?
Pros
- Reliable
- Enables Productivity
- Inspires Innovation
- Respectful
Cons
- Vendor's Interest First
- Less Generous
- Vendor Friendly Policies
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Requisitions
Recruitment Scheduling
Job Board Integration
HRIS Integration
Templated Communications
Pre-Screening Pre-Qualification
Analytics and Reporting
Onboarding Document Management
Candidate Pipeline Management
Vendor Capability Ratings
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Customization
Ease of Implementation
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SAP SuccessFactors Human Experience Management Suite Reviews
KC B.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2022
Does what we need - but UX is rough
Likeliness to Recommend
What differentiates SAP SuccessFactors Human Experience Management Suite from other similar products?
They have a lot of features which work well together once you get it configured. Other products had a few pieces of the puzzle whereas SuccessFactors had them all.
What is your favorite aspect of this product?
The onboarding document management is great. It is very easy to onboard employees in other states once those states are setup.
What do you dislike most about this product?
The user experience is very rough. For example, if I say I have completed and objective, it should automatically change that to 100% done - it should not make me change both. There are scenarios with my staff where they have an object marked as complete that is 50% done. It it little things like that which pop up all over the product. I also don't like that we are not using a US based sever instance.
What recommendations would you give to someone considering this product?
Be sure to do your homework. The implementation is not intuitive. Once you know how to configure something, it is easy to do - but figuring it out - you need a 3rd party.
Pros
- Reliable
- Transparent
- Friendly Negotiation
- Enables Productivity
Cons
- Less Efficient Service
- Leverages Incumbent Status
- Slower Product Innovation
Sarah S.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2022
Market-leading solution
Likeliness to Recommend
What differentiates SAP SuccessFactors Human Experience Management Suite from other similar products?
The online application process helps candidates submit a concise and structured application by following a clear course of action. The system allows for speedy vacancy approvals, and jobs can be posted both internally and externally at the touch of a button. Its tracking functionality, flexibility, and ease of use simply add to its effectiveness.
What is your favorite aspect of this product?
Powerful reporting and analytics tools supports high-calibre hiring and improved workforce acquisition decisions. Automated update notification to candidates and tracking of communications.
What do you dislike most about this product?
A fee times that I have seen when we have a multitude of data configurations, the system can run slow but that doesn't happen often.
What recommendations would you give to someone considering this product?
Progressive organizations need a solid recruitment program like SAP SuccessFactors that focuses on a company's most valuable asset - it's people.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ghadeer H.
- Role: Human Resources
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2022
Full suite HRIS system
Likeliness to Recommend
What differentiates SAP SuccessFactors Human Experience Management Suite from other similar products?
Provides employee training materials, handbooks, and more ina variety of languages to making it easy to close the skills gap for employees and their managers. The ability to conduct regular risks assessments that show what would happen if we lost a key employee with crucial skills. It has more than 45 available languages in the system to help find top talent from anywhere in the world.
What is your favorite aspect of this product?
SAP SuccessFactors uses Advanced Encryption Standard 256-bit encryption for data at rest so our private data in the system is well protected from hacks and malicious activity.
What do you dislike most about this product?
With more than 2000 talent metrics that we can use to analyze network, SAP SuccessFactors is so robust that it's challenging to navigate.
What recommendations would you give to someone considering this product?
If you're looking for a full suite of HRIS system that focuses heavily on Talent Management and Employee Experience, then SAP SuccessFactors will be a great choice for you and will even work best for companies with complex, global workforce.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing