SAP CPQ Customer Reviews 2023

What is SAP CPQ?

Maximize every sales opportunity with intelligent selling and deliver results with an intuitive configuration process across every sales channel. Build, optimize, and create buyer-friendly quotes and proposals with the SAP CPQ solution. Eliminate quote errors and empower your sellers to easily configure complex product offerings with optimized prices and branded proposals

Company Details

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Awards & Recognition

SAP CPQ won the following awards in the Configure, Price, Quote category

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0 Top Rated Capabilities

3 Top Rated Features

2023

2 Top Rated Capabilities

6 Top Rated Features

2022

SAP CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP CPQ.

80 Likeliness to Recommend

91 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP CPQ?

17% Negative

0% Neutral

83% Positive

Pros

Transparent
Appreciates Incumbent Status
Continually Improving Product
Reliable

Cons

Vendor Friendly Policies

Feature Ratings

Average 75

Multi Currency

81

Product and Service Configuration

81

Catalog Management

81

Rules Engine

79

Discounting Management

77

Quote Development and Administration

77

Mobile

76

Guided Selling

75

Visual Configuration

72

Workflow & Approvals

70

Application Integration

68

Vendor Capability Ratings

Average 70

Ease of Implementation

91

Vendor Support

91

Business Value Created

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Ease of Data Integration

82

Quality of Features

74

Breadth of Features

66

Ease of Customization

66

Ease of IT Administration

66

Usability and Intuitiveness

57

SAP CPQ Reviews

Lalit P.

Role: Operations
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Fantastic product! better than salesforce CPQ

Likeliness to Recommend

10 / 10

What differentiates SAP CPQ from other similar products?

If we compare SAP CPQ than salesforce CPQ, I believe SAP CPQ enables businesses to have more options in order to access, data integration, complex deal visibility and many more.

What is your favorite aspect of this product?

User friendly, best UI.

What do you dislike most about this product?

As of now, nothing.. But would look forward for updates.

What recommendations would you give to someone considering this product?

You can go for the paid version, because you are going purchase a big deal after using trail version.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Vijay S.

Role: Consultant
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2022

Easy to learn, career outshiner and most returns.

Likeliness to Recommend

6 / 10

What differentiates SAP CPQ from other similar products?

Ease of implementation, easy to learn.

What is your favorite aspect of this product?

Streamlined electronic payments And many more.

What do you dislike most about this product?

Desktop experience is not supported for mobile

What recommendations would you give to someone considering this product?

Keep improving.

Pros

Helps Innovate
Continually Improving Product
Reliable
Efficient Service

Ivan B.

Role: Sales Marketing
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Great features, smoth for business

Likeliness to Recommend

10 / 10

What differentiates SAP CPQ from other similar products?

Great features, easy implementation.

What is your favorite aspect of this product?

User experience is great, fast, easy.

What do you dislike most about this product?

Needs more prebuilt analytics

What recommendations would you give to someone considering this product?

Focus on modeling first, define your goals then start implementation.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

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SAP CPQ

SAP CPQ

What is SAP CPQ?

Company Details

Need Assistance?

Awards & Recognition

SAP CPQ Ratings

80 Likeliness to Recommend

91 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+71 Net Emotional Footprint

How much do users love SAP CPQ?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Product and Service Configuration Allows users to configure products or services themselves through searching and filtering the product catalog to select items to be added to the quote.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Rules Engine Automatically includes products that must go together, such as shipping fees or warranties.

Discounting Management Ability to add and manage discounts to products on a quote as a percentage, volume, dollar, terms etc.

Quote Development and Administration Generate branded proposals with product descriptions, pricing, visuals, content information and terms and conditions in usable format (pdf, word, xls).

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Visual Configuration Ability to custom-configure products using interactive 2D or 3D visualizations.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

SAP CPQ Reviews

Lalit P.

Fantastic product! better than salesforce CPQ

Likeliness to Recommend

Pros

Vijay S.

Easy to learn, career outshiner and most returns.

Likeliness to Recommend

Pros

Ivan B.

Great features, smoth for business

Likeliness to Recommend

Pros

Most Popular SAP CPQ Comparisons

Salesforce CPQ

CloudSense CPQ

Conga CPQ

Oracle CPQ

XaitCPQ

PROS Smart CPQ

Feature Ratings

Multi Currency

Product and Service Configuration

Catalog Management

Rules Engine

Discounting Management

Quote Development and Administration

Mobile

Guided Selling

Visual Configuration

Workflow & Approvals

Application Integration

Vendor Capability Ratings

Ease of Implementation

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Quality of Features

Breadth of Features

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness