What is SAP Commerce Cloud?
SAP Commerce Cloud is a comprehensive commerce platform that includes product content management, experience management, personalization and order management. It is flexible, offering an agility layer so you can innovate and test, and then implement with confidence. We support any go-to-market model, from B2C, B2B, to B2B2C, and our accelerators package unique industry-specific capabilities for a variety of verticals. Additionally, SAP Commerce Cloud includes many prebuilt integrations to SAP core business systems and other solutions within the SAP Customer Experience portfolio.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
3
Since last award
96 Plan to Renew
6
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP Commerce Cloud?
Pros
- Caring
- Fair
- Trustworthy
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Payment Processing
Catalog Management
Order Portal
Order Management
Integrated Search
Reporting and Analytics
Predictive Recommendations
Content Management
Content Localization
Microsite Management
Retargeting Capabilities
Vendor Capability Ratings
Quality of Features
Ease of Customization
Ease of Data Integration
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Business Value Created
Usability and Intuitiveness
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SAP Commerce Cloud Reviews
Matteo N.
- Role: Vendor Management
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
Easy to use and confortable
Likeliness to Recommend
What differentiates SAP Commerce Cloud from other similar products?
Multiple functionalities, great graphic design, innovative
What is your favorite aspect of this product?
Test driving Java appications
What do you dislike most about this product?
Supporting not all platformsfor developers
What recommendations would you give to someone considering this product?
Implement new functions and compabilities
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity