What is SAP Commerce Cloud?
SAP Commerce Cloud is a comprehensive commerce platform that includes product content management, experience management, personalization and order management. It is flexible, offering an agility layer so you can innovate and test, and then implement with confidence. We support any go-to-market model, from B2C, B2B, to B2B2C, and our accelerators package unique industry-specific capabilities for a variety of verticals. Additionally, SAP Commerce Cloud includes many prebuilt integrations to SAP core business systems and other solutions within the SAP Customer Experience portfolio.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSAP Commerce Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SAP Commerce Cloud.
88 Likeliness to Recommend
3
Since last award
96 Plan to Renew
6
Since last award
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP Commerce Cloud?
Pros
- Caring
- Fair
- Trustworthy
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Payment Processing
Catalog Management
Order Portal
Order Management
Integrated Search
Reporting and Analytics
Predictive Recommendations
Content Management
Content Localization
Microsite Management
Retargeting Capabilities
Vendor Capability Ratings
Quality of Features
Ease of Customization
Ease of Data Integration
Breadth of Features
Ease of Implementation
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Business Value Created
Usability and Intuitiveness
Also Featured in...
SAP Commerce Cloud Reviews
KHURSHEED K.
- Role: Sales Marketing
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Dec 2021
product of great efficiency
Likeliness to Recommend
What differentiates SAP Commerce Cloud from other similar products?
it is easy commerce cloud and more space then other also it has good user interface with fast processing.
What is your favorite aspect of this product?
commerce cloud storage with maximum utilization and good user interface.
What do you dislike most about this product?
sometime it got hang and slow down working.
What recommendations would you give to someone considering this product?
definetly consider this with other
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Junaid P.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Initial Implementation
Submitted Dec 2021
EASY TO USE FOR ALL ACCOUNTING NEEDS
Likeliness to Recommend
What differentiates SAP Commerce Cloud from other similar products?
Well managed and designed modules, Excellent support by SAP Team
What is your favorite aspect of this product?
Dashboard and the UI is very impresive
What do you dislike most about this product?
Complex solution when it we go to customization
What recommendations would you give to someone considering this product?
mobile apps are not responsive , please make it pure stable Responsive
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Ronald v.
- Role: Consultant
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
Great product, but a bit pricey.
Likeliness to Recommend
What differentiates SAP Commerce Cloud from other similar products?
SAP has a Easy to use interface with a clear design. This makes it accessible to even the most tech-illiterate of people.
What is your favorite aspect of this product?
It is fully customisable. This makes it perfect for almost all organizations.
What do you dislike most about this product?
It is a bit pricey. If you use it daily, it's definitely worth the investmest
What recommendations would you give to someone considering this product?
Critically look at how much you are going to use SAP Commerce Cloud. If you are going to use it a lot, it is worth the investment.
Pros
- Reliable
- Performance Enhancing
- Effective Service
- Security Protects
Cons
- Less Generous