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Samsara Logo Award Winner Product Badge
Samsara Inc

Samsara

8.4 /10
Category
Samsara
8.4 /10

What is Samsara?

Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.

Company Details


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Awards & Recognition

Samsara won the following awards in the Fleet Management category

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Samsara Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Samsara.

97 Likeliness to Recommend

95 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Samsara?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 82

GPS Tracking

89

Asset Management

84

Vehicle Management

82

Driver Management

81

Fuel Management

80

Fleet Maintenance

77

Dispatch Management

75

Cargo Management

72

Vendor Capability Ratings

Average 82

Breadth of Features

86

Ease of Implementation

86

Quality of Features

85

Usability and Intuitiveness

85

Business Value Created

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of Data Integration

81

Ease of IT Administration

80

Ease of Customization

78

Vendor Support

78

Samsara Reviews

Garry N.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Good Product, but room for improvement.

Likeliness to Recommend

8 /10

What differentiates Samsara from other similar products?

Ease of installation and basic use.

What is your favorite aspect of this product?

Advancement of real time GPS data, and looking forward to future advancement.

What do you dislike most about this product?

I consider the warranty process bulky considering the simplicity of troubleshooting.

What recommendations would you give to someone considering this product?

Overall a good system to operate and getting better all the time.

Pros

  • Continually Improving Product
  • Trustworthy
  • Effective Service
  • Respectful

Corey M.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use platform for all different user types.

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

This product in my opinion is very user friendly and easy to use even if you are technically challenged. The dashboard is easy to use and navigate. The hardware is simple to install, and the app is simple and easy to use for drivers.

What is your favorite aspect of this product?

ease of use and installation/implementation.

What do you dislike most about this product?

I don't have any strong dislikes for this product.

What recommendations would you give to someone considering this product?

highly recommended

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Friendly Negotiation

David S.

  • Role: Operations
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Great product, and excellent customer support

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

The multiple solutions that Samsara can provide makes a difference.

What is your favorite aspect of this product?

Utilizing the driver safety scores and be able to configure them to fit our organization.

What do you dislike most about this product?

Some of the data is not always correct. When you compare data to other areas in the system you will find discrepancies.

What recommendations would you give to someone considering this product?

It is a great product, with excellent customer support. They continue to add new features but customization for your organization may not be a priority.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

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