What is Samsara?
Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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97 Likeliness to Recommend
95 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Samsara?
Pros
- Reliable
- Enables Productivity
- Transparent
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
GPS Tracking
Asset Management
Vehicle Management
Driver Management
Fuel Management
Fleet Maintenance
Dispatch Management
Cargo Management
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Vendor Support
Samsara Reviews
Dan L.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Nov 2022
Best ELD option on the market
Likeliness to Recommend
What differentiates Samsara from other similar products?
Hands down the best ELD/GPS system we have ever used. Reliable GPS tracking on trucks and over 450 trailers. Integration with our TMS was seamless, and works better than the "old school" systems we have used in the past.
What is your favorite aspect of this product?
Simplicity of setup and implementation.
What do you dislike most about this product?
Customer service has a tendency to tell us that the issue is on our side, when it rarely has been.
What recommendations would you give to someone considering this product?
Samsara provides an OUTSTANDING product.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Less Fair
- Less Efficient Service
- Wastes Time
David M.
- Role: Operations
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Easy implementation and huge asset to fleet.
Likeliness to Recommend
What differentiates Samsara from other similar products?
Easy install and integration. Great pricing/
What is your favorite aspect of this product?
Overall ease of use.
What do you dislike most about this product?
Wish we had gone to Samsara many years prior.
What recommendations would you give to someone considering this product?
Don't hesitate. Great product to protect your fleet.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Effective Service