What is Salesforce Platform?
The demand for apps has quickly outstripped the development capacity of many IT departments. Salesforce Platform is the fastest way to build and deploy apps for customers, employees, and partners. By streamlining the app-building process — including giving you the basic building blocks so you never have to start from scratch — Salesforce Platform gives you the agility to tackle your app backlog and take the lead in the app revolution.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
77 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Platform?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Application Security
Collaboration
Cloud Deployment
Role-Based Access Management
Audit Trail
Cross-Platform Deployment
Import and Export Capabilities
End to End Lifecycle Management
Backend Coding and Scripting
Application Inventory and Dashboard
Data and Entity Mapping
Vendor Capability Ratings
Ease of Customization
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of Implementation
Salesforce Platform Reviews
Almir B.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2023
Best CRM platform available in the market!
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
Didn't use any other platforms
What is your favorite aspect of this product?
1. Salesforce offers a highly customizable platform that can be tailored to meet the specific needs of businesses across industries and sizes. 2.SF provides a comprehensive suite of CRM tools and features that cover various aspects of customer management, including lead management, opportunity tracking, contact management, analytics, reporting.....
What do you dislike most about this product?
It has a steep learning curve. Any user, particularly those new to CRM systems, may require time and training to understand and leverage the platform's capabilities fully.
What recommendations would you give to someone considering this product?
The most benefit of Salesforce is that it offers tools and features to help me manage pipelines, track opportunities, and monitor sales performance. It provides a clear view of the sales funnel, enabling better forecasting, more accurate sales reporting, and informed decision-making. This enhances my sales efficiency, helps identify bottlenecks, and facilitates sales growth.
Pros
- Performance Enhancing
- Trustworthy
- Fair
- Altruistic
Anurag p.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2023
Best Product, Have ever use!
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
Salesforce is much easy to use and we have a big academy where anyone can learn free i.e Trailheads.
What is your favorite aspect of this product?
Easy to use and you have access to thousands of learning video and articles for free.
What do you dislike most about this product?
This sometime very time taking and inefficient to use
What recommendations would you give to someone considering this product?
Just go for it. It is highly recommended
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Nitin G.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Mar 2023
Fantastic
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
Simplified low code no code solution
What is your favorite aspect of this product?
Easy plug and play
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
Yes sure thing
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity