What is Salesforce Chatter?
Connect every employee with files, data, and experts — anywhere, anytime. With Chatter, connect, engage, and motivate employees to work efficiently regardless of their role or location. Collaborate on sales opportunities, service cases, campaigns, and projects with embedded apps and custom actions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
2
Since last award
97 Plan to Renew
3
Since last award
77 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Chatter?
Pros
- Respectful
- Fair
- Acts with Integrity
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
News Feeds, Alerts & Notifications
Mobile
Single Sign-On (SSO)
Employee Directory
Intranet
Instant Messaging
Newsletter Creation
Surveys and Polling
Rewards Recognition
Emergency Notification
Application Integration
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Breadth of Features
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
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Salesforce Chatter Reviews
Asmat U.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2022
Salesforce Chatter is a must App for Teams
Likeliness to Recommend
What differentiates Salesforce Chatter from other similar products?
There are many similar products available but i used Salesforce chatter for 2 years starting from 2018 and it has good features for teams and projects management.
What is your favorite aspect of this product?
Teams management Chat, Profile, Status, Activity, projects and Employees Trasks Management.
What do you dislike most about this product?
Level of Customization and integration with Other Software apps.
What recommendations would you give to someone considering this product?
I will recommend to use Salesforce Chatter as good communication tool inside an organization as its latest versions have all organization collaboration tools.
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Effective Service
Anna M.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: End User of Application
Submitted Apr 2022
Enables collaboration easily
Likeliness to Recommend
What differentiates Salesforce Chatter from other similar products?
Enables collaboration between team members and instant messaging
What is your favorite aspect of this product?
Instant messaging and email notifications if you missed those
What do you dislike most about this product?
Sometimes it crashes or takes forever to upload a document
What recommendations would you give to someone considering this product?
Very powerful tools for the sales team if used properly
Pros
- Saves Time
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product