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What is Sage CRM?
Sage CRM provides sales teams with powerful tools and quick access to the information they need to manage and progress leads and opportunities. It is helping thousands of small and medium sized businesses across the globe automate their sales process. And Sage CRM gives you and your sales team detailed account and pipeline information so you can close deals faster.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sage CRM?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Management
Customer Service Management
Analytics and Reporting
Lead Management
Account and Contact Management
Activity and Workflow Management
Telephony and Call Center Management
Collaboration
Marketing Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Sage CRM Reviews
Jacinto G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2021
Effective Leads Progressing Tool.
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
Opportunities processing ability on the tool is nice.
What is your favorite aspect of this product?
Pipeline information that Sage CRM offers to the sales departments its quite helpful.
What do you dislike most about this product?
Like all other solutions, there are only basic manor usability problems which through their help can be effectively fixed.
What recommendations would you give to someone considering this product?
Sage CRM can be more productive to sales operations through which they can get reliable excellent pipeline information and the features are easy for the user to adapt.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Michael R.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2021
Increased client satisfaction and improved sales
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
Sage CRM provides an extensive set of collaboration tools that help streamline tasks across the organization and prevent duplication of projects which empowers teams to be productive. It is easy to set up and use. Sage CRM can be integrated with other Sage programs which help us to pass data across business units.
What is your favorite aspect of this product?
Sage CRM stores all our information in one place enabling our Sales team to access them anytime they need. It is easy to nurture leads and build strong relationships with clients which leads to deal closure for new and existing businesses and retention rates for existing clients. It has also aided in the sales cycle and ensures data is consistent across teams and helps reduce costly mistakes by increasing accuracy and effectiveness.
What do you dislike most about this product?
Customer support is not responsive and we had to wait for hours for our problems to be resolved.
What recommendations would you give to someone considering this product?
Sage CRM is a perfect CRM solution to help your organization personalize every interaction with clients and keep their records to provide the highest level of client satisfaction. I recommend shifting to using Sage CRM to manage and maintain client relations.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
George N.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Feb 2021
Great CRM platform
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
Sage CRM is completely based on cloud platform so am able to access it from anywhere. Fact that during this pandemic era we all had to mostly work from home this stood out for me
What is your favorite aspect of this product?
Ease of use and implementation. It also integrates so well with other platforms from the cloud version. It helps me manage sales lead because it has the potential to auto create new contact of sales lead and it also allows track each individual team member performance. It has a very good sales management and that's why salesforce activities are fully functioning.
What do you dislike most about this product?
Sometimes to upload a huge chunk of data in CSV file may take you forever
What recommendations would you give to someone considering this product?
A good sales management software for growing companies
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
