ADP

RUN Powered by ADP

7.3 /10

What is RUN Powered by ADP?

ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

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Awards & Recognition

RUN Powered by ADP won the following awards in the Workforce Management - Midmarket category

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0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2023

2022 Data Quadrant Gold Medalist

2022

3 Top Rated Capabilities

3 Top Rated Features

2022

RUN Powered by ADP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RUN Powered by ADP.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RUN Powered by ADP?

0% Negative

14% Neutral

86% Positive

Pros

Security Protects
Respectful
Client Friendly Policies
Acts with Integrity

Feature Ratings

Average 77

Workforce Dashboards and Reporting

Staffing

Time Capture Virtual

Attendance Management and Policies

Labor Costing and Splitting

Rate Policies

Shift Management

Absence Management

Time Capture Physical

Workforce Scheduling

Workforce Planning and Forecasting

Vendor Capability Ratings

Average 75

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Vendor Support

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

RUN Powered by ADP Reviews

Saul C.

Role: Operations
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Right price & excellent customer service!

Likeliness to Recommend

10 /10

What differentiates RUN Powered by ADP from other similar products?

Their excellent customer service! They dedicate a team member to onboard you and make sure everything is right.

What is your favorite aspect of this product?

Customer Service

What do you dislike most about this product?

I don't have anything I dislike at this time

What recommendations would you give to someone considering this product?

After doing your due diligence on which product to purchase, consider how important having knowledgeable staff and experts on your side to walk you thru any challenges. Since payroll and HR stuff can get real sticky real fast and has many legal implications, you'll want to go with someone who truly knows their stuff and get protect you and your organization.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Scott A.

Role: Sales Marketing
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Easy to use. Payroll reports helpful.

Likeliness to Recommend

8 /10

What differentiates RUN Powered by ADP from other similar products?

The online platform is easy to use.

What is your favorite aspect of this product?

The reports are helpful for future budgeting and business planning.

What do you dislike most about this product?

Sales reps get us enrolled and they pass on any support questions to the less than responsive customer service department. Sales reps also follow-up multiple times trying to sell additional products even though we previously decline these products (please take better notes in your customer management database.)

What recommendations would you give to someone considering this product?

Proceed. ADP has pros and cons, but is one of the best in their industry.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Cons

Less Effective Service

Role: Consultant
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2021

Fantastic product for all sizes of business

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

RUN Powered by ADP

What is RUN Powered by ADP?

Company Details

Need Assistance?

Awards & Recognition

2022 Data Quadrant Gold Medalist

RUN Powered by ADP Ratings

90 Likeliness to Recommend

99 Plan to Renew

1 Since last award

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love RUN Powered by ADP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Time Capture Virtual The use of device-agnostic methods to clock-in/out of a shift or role.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

RUN Powered by ADP Reviews

Saul C.

Right price & excellent customer service!

Likeliness to Recommend

Pros

Scott A.

Easy to use. Payroll reports helpful.

Likeliness to Recommend

Pros

Cons

Fantastic product for all sizes of business

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Workforce Dashboards and Reporting

Staffing

Time Capture Virtual

Attendance Management and Policies

Labor Costing and Splitting

Rate Policies

Shift Management

Absence Management

Time Capture Physical

Workforce Scheduling

Workforce Planning and Forecasting

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Vendor Support

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization