What is Robly?
Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Robly?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Contact Database
Dynamic Content
Surveys and Polling
Campaign Management
Sales Intelligence & Conversion Rates
Text Messaging
Email Delivery
Content Authoring
A/B Testing
Basic Reporting and Analytics
Email Templates
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Business Value Created
Availability and Quality of Training
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Robly Reviews
Hanna S.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2022
Easy to use, fantastic features!
Likeliness to Recommend
What differentiates Robly from other similar products?
Easy to use! I've used mail chimp and another system and always go back to robly.
What is your favorite aspect of this product?
The drag and drop features and their customer support is always amazing. Always get my questions and issues solved fast where other companies take forever to respond and their live customer support is the best.
What do you dislike most about this product?
Don't have an answer to this. Any frustrations they good at solving and fixing.
What recommendations would you give to someone considering this product?
Utilize their live customer support! Don't just assume anything, they're very helpful and want you to have a good experience with their platform!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jason T.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted May 2022
Love Robly!
Likeliness to Recommend
What differentiates Robly from other similar products?
Many email marketing providers are similar. What brought me to Robly was the easy access to customer support and their price. Once I started using the system on a daily basis, I realized how great the delivery was too. Once the delivery succeeded, I was sold on Robly for not only my company, but many of the vendors I'm working with too.
What is your favorite aspect of this product?
Being able to speak with customer support whenever there's an issue is a top priority for my company. This is my favorite aspect of Robly.
What do you dislike most about this product?
I would prefer the campaign reports to be a one button click to download a PDF, PNG, or JPEG of the report. As of today, that option is not available.
What recommendations would you give to someone considering this product?
Try the 14 day trial to make sure Robly has everything you need to succeed with your campaigns.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
DeBow P.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted May 2022
Intuitive platform + incredible features
Likeliness to Recommend
What differentiates Robly from other similar products?
Features and support.
What is your favorite aspect of this product?
Features and support!
What do you dislike most about this product?
Nothing comes to mind, honestly.
What recommendations would you give to someone considering this product?
We are in franchising so the option of a parent account with child sub-accounts is extremely important to us when vetting an email SaaS. If you intend on creating sub-accounts underneath your main account, this platform wins above all else. I can't imagine why franchises would go with any other platform. I've worked in the franchise industry for over a decade and have not seen a SaaS as user friendly and supportive as Robly- which says a lot since our user base is entrepreneurial and has zero background in email marketing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing