RingCentral Video Logo
RingCentral Video Logo
RingCentral, Inc

RingCentral Video

7.6 /10
Category
RingCentral Video
7.6 /10

What is RingCentral Video?

RingCentral Video combines one-click video meetings with built-in team messaging to make collaboration easier than it has ever been before.

Company Details


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RingCentral Video Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral Video.

81 Likeliness to Recommend

85 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral Video?

6% Negative
9% Neutral
85% Positive

Pros

  • Helps Innovate
  • Inspires Innovation
  • Client Friendly Policies
  • Altruistic

Feature Ratings

Average 82

Audio Controls

86

Audio Conferencing VoIP

85

Video Conferencing

84

Keyboard Mouse Control

79

Screen Share

75

Vendor Capability Ratings

Average 79

Ease of Implementation

86

Ease of IT Administration

83

Usability and Intuitiveness

83

Business Value Created

82

Ease of Data Integration

80

Quality of Features

80

Availability and Quality of Training

76

Breadth of Features

76

Ease of Customization

74

Product Strategy and Rate of Improvement

74

Vendor Support

74

RingCentral Video Reviews

Andrew B.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Worth the money for a reliable service

Likeliness to Recommend

9 /10

What differentiates RingCentral Video from other similar products?

Ease of connecting with other members trying to join a call. Simple features.

What is your favorite aspect of this product?

Reliable and has clear quality calls without dropping or lagging

What do you dislike most about this product?

Can be expensive and cumbersome to non-familiar users.

What recommendations would you give to someone considering this product?

I would suggest it but also try some competitors to make sure the features of the video calls will be of value to your organization.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Caring

Paulette P.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Fantastic product and easy to use!

Likeliness to Recommend

10 /10

What differentiates RingCentral Video from other similar products?

It seems to experience less delays than the other products I've used such as Google Meet, Teams, and Webex.

What is your favorite aspect of this product?

Ease of use, very intuitive!

What do you dislike most about this product?

Nothing, I really love the product.

What recommendations would you give to someone considering this product?

I would recommend they ask the sales rep to provide a demo and a video call with them so they can see the product in real life and real-time.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

herdy r.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

state-of-the-art video conferencing platform for y

Likeliness to Recommend

9 /10

What differentiates RingCentral Video from other similar products?

This is a business communication solution platform that allows you to successfully hold high-quality video conferences with your teams and also directly with your clients. In an increasingly globalized world, effective communication is key to the success of any company.

What is your favorite aspect of this product?

I like this excellent platform because in this sense, RingCentral Video is presented as a leading option in the market, offering a fluid and secure communication experience, designed for any company regardless of its size. I like it because it allows users to hold virtual meetings with high-definition video, quality audio, and built-in collaboration tools. It also allows its accessibility from any device and its wide capacity for participants make it an ideal option for companies with distributed teams or with clients in remote locations.

What do you dislike most about this product?

There is nothing about this platform that I dislike, everything it offers us is very good and beneficial for excellent communication, since it has many important functions that allow better results for any company.

What recommendations would you give to someone considering this product?

I recommend this platform for its video and audio quality: it offers a smooth and clear video conferencing experience, ensuring seamless and effective communication, it has built-in chat, screen sharing, and annotation features, making it easy to collaborate and teamwork, can be used on mobile, tablet and desktop, allowing seamless communication from any location at any time.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy