What is RingCentral Video?
RingCentral Video combines one-click video meetings with built-in team messaging to make collaboration easier than it has ever been before.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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80 Likeliness to Recommend
83 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral Video?
Pros
- Helps Innovate
- Inspires Innovation
- Client Friendly Policies
- Altruistic
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Audio Controls
Audio Conferencing VoIP
Video Conferencing
Keyboard Mouse Control
Screen Share
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Business Value Created
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Breadth of Features
RingCentral Video Reviews
Christiana I.
- Role: Operations
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2023
Selective Product
Likeliness to Recommend
What differentiates RingCentral Video from other similar products?
Ring central is location-specific unlike other conference calling products that one can use from any location.
What is your favorite aspect of this product?
Making business calls without using any personal number
What do you dislike most about this product?
The notification lags frequently.
What recommendations would you give to someone considering this product?
I would probably recommend.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2023
Relatively easy to use compared to others.
Likeliness to Recommend
Pros
- Inspires Innovation
- Altruistic
- Includes Product Enhancements
- Appreciates Incumbent Status
Cons
- Less Reliable
- Less Generous
Andrew B.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Sep 2023
Worth the money for a reliable service
Likeliness to Recommend
What differentiates RingCentral Video from other similar products?
Ease of connecting with other members trying to join a call. Simple features.
What is your favorite aspect of this product?
Reliable and has clear quality calls without dropping or lagging
What do you dislike most about this product?
Can be expensive and cumbersome to non-familiar users.
What recommendations would you give to someone considering this product?
I would suggest it but also try some competitors to make sure the features of the video calls will be of value to your organization.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Caring