What is RingCentral MVP?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
88 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral MVP?
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Audio Conferencing Call in Bridge
Audio Conferencing VoIP
Facilitator Functions
Keyboard Mouse Control
Audio Controls
Virtual Whiteboard
Screen Share
Instant Messaging
Video Conferencing
File Transfer
Application Share
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Business Value Created
Ease of Customization
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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RingCentral MVP Reviews
Elieska B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
flexible, cloud-based platform.
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
It has proven to be one of the most profitable platforms that provides excellent functions for creating business conferences, it has an excellent user interface that is very easy to use and understand, the great difference that exists between this platform and other video conferencing tools, is that through it you can increase productivity and efficiency in your company, RingCentral provides great business growth, real-time analytics, and a host of features that help power the connections you make with your customers.
What is your favorite aspect of this product?
It is one of the best platforms that our organization has used for creating business calls, we have used it through a laptop or through our phone using a mobile application, it is a feature-rich platform with exceptional tools that help create a job either automatically or manually, it provides us with a series of features that help create and keep track of activities and calls, it provides features through which you can record all your calls, it is a tool that you can use for creation of business conferences, online meetings with your work team, among other functions.
What do you dislike most about this product?
Customer service is undoubtedly the best that our organization has known, in recent years it has greatly improved its functions, without a doubt it is one of the best tools that allows us to create the best experience with our customers and carry out communications, either through text message or video conference with screen sharing.
What recommendations would you give to someone considering this product?
I recommend them for large and small organizations that seek to create a better experience with customers, carrying out communications and collaborations with their work team, it provides you with the different functions that allow you to create videoconferences, online meetings, chat and messaging, it provides you with tools to the realization of video meetings with your team for free and without limit.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Patrick T.
- Role: Human Resources
- Industry: Recreation
- Involvement: Business Leader or Manager
Submitted Jan 2022
Secure and convenient Software for Video calling.
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
RingCentral is a software which made it very convenient for me to experience Video calling without being restricted to any particular browser. I found it quite user friendly and so easy to use. Now with a single click, we can send an invitation to our desired people without the compulsion of following a long and complicated procedure. Its call recording process is also phenomenal and even a meeting of long duration can be recorded easily using it and its most secure software as it offers end to end protection.
What is your favorite aspect of this product?
Recording Calls and Meeting Session is one of the favorite feature of this tool as compared to other competitors.
What do you dislike most about this product?
Sometimes if I try to share image contact it loses graphics and hence resulted in showing a poor quality image and makes it tough for my clients to read that image easily and while sharing content.
What recommendations would you give to someone considering this product?
RingCentral is the best answer for joining in and facilitating conferences on the web and I utilize this instrument for facilitating a gathering with my clients for advising them to adjoin the item's highlights. It is anything but hard to employ and maintain our time for various tasks. As far as I can tell, I thought that it was across the board apparatus for group correspondence and for joint effort.
Pros
- Unique Features
- Transparent
- Continually Improving Product
- Reliable