RingCentral MVP Logo
RingCentral MVP Logo
RingCentral, Inc

RingCentral MVP

8.1 /10
Category
RingCentral MVP
8.1 /10

What is RingCentral MVP?

RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.

Company Details


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RingCentral MVP Ratings

Real user data aggregated to summarize the product performance and customer experience.

88 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral MVP?

0% Negative
0% Neutral
100% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Feature Ratings

Average 84

Audio Conferencing Call in Bridge

94

Audio Conferencing VoIP

94

Facilitator Functions

88

Keyboard Mouse Control

84

Audio Controls

83

Virtual Whiteboard

83

Screen Share

83

Instant Messaging

81

Video Conferencing

78

File Transfer

75

Application Share

69

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

91

Ease of Implementation

88

Product Strategy and Rate of Improvement

87

Business Value Created

87

Ease of Customization

86

Quality of Features

83

Breadth of Features

83

Ease of IT Administration

82

Ease of Data Integration

82

Availability and Quality of Training

81

Vendor Support

80

RingCentral MVP Reviews

Arturo Z.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to handle and safe for conferences

Likeliness to Recommend

9 /10

What differentiates RingCentral MVP from other similar products?

A tool that allows commercial work with safety and quality, it is unlike others a tool that can be implemented in customer service areas as well as communications with professional teams within the company, it has additions such as mobile access and authorizations that are role based

What is your favorite aspect of this product?

What I like the most about this tool is how easy it is to be able to communicate with several members at the same time, and that it also has a call center, it has many functions that organizationally is quite necessary when you want to work in teams and with remote projects

What do you dislike most about this product?

I have not found it complicated or difficult to understand, a business solution designed for improvements in communications

What recommendations would you give to someone considering this product?

Communications with this system will be much more secure and easy to manage.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Effective Service
  • Saves Time

Joanne B.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

A special system for calls and call tracking.

Likeliness to Recommend

10 /10

What differentiates RingCentral MVP from other similar products?

RingCentral MVP allows us to maintain communications with clients and colleagues without problems, the security it provides is excellent, we minimize times, reduce costs and enhance immediate response between colleagues, it is a unique software and better than the others.

What is your favorite aspect of this product?

I like it because it is very functional, it saves us time by communicating quickly, we can receive national and international calls, the fluidity of communication with our clients and colleagues has improved remarkably, the user interface is simple and error-free.

What do you dislike most about this product?

No problems, the results have always been stable since we bought it, we have noticed good results and positive characteristics.

What recommendations would you give to someone considering this product?

It's perfect for any business that wants fast and seamless communications with co-workers and colleagues, it's affordable and easy to use, I highly recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lincolin-George E.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Ring central MVP is easy to use communication tool

Likeliness to Recommend

8 /10

What differentiates RingCentral MVP from other similar products?

Easy to use, convenient; everything is in one place, so it makes for a awfully interactive platform; There are plenty amount|a lot} of different options obtainable, which means that it will essentially work anything you’re making an attempt to do on alittle or large scale; the power to sort contact names similarly as enter their numbers is purposeful in-case on is more available than the other; Quality of the calls and video appears to be pretty sensible as well as I haven’t had any lagging problems or issues with quality.

What is your favorite aspect of this product?

It records each call that I make to my shoppers, that makes it easier to stay track of their files. I favor that I also can text my clients if I’m unable to succeed in them via phone call. I’m also ready to integrate using my phone with RingCentral or my laptop computer for areas i’ll need to switch. It’ simple to transfer any calls to my co-workers if somebody calls us. It primarily does what I need. Texting works great, visually straightforward to use…. Most of the time the call quality is good.

What do you dislike most about this product?

I don’t significantly appreciate that when typically I create outgoing calls, clients can’t hear me, or there’s a delay in speaking. This makes it hard on my behalf of me because I’ll speak over clients once we are on the phone.

What recommendations would you give to someone considering this product?

Make sure you’ve got excellent internet service before signing up with RingCentral, or your calls won’t go through.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Saves Time

Cons

  • Less Caring