Revenue.io Customer Reviews 2024

Revenue.io

7.3 /10

What is Revenue.io?

Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictable results and optimize their entire revenue operation.

Company Details

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Revenue.io Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Revenue.io.

88 Likeliness to Recommend

95 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Revenue.io?

5% Negative

15% Neutral

80% Positive

Pros

Enables Productivity
Saves Time
Respectful
Fair

Feature Ratings

Average 79

Call Analytics

Dashboards and Reporting

Call Recording

Conversation Coaching

Mobile Support

Pipeline Visibility

Role-Based Access

Manager Annotation and Feedback

Application Integration

Artificial Intelligence Engine

Audio Transcription

Vendor Capability Ratings

Average 81

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Business Value Created

Vendor Support

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Quality of Features

Revenue.io Reviews

Pankaj K.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2021

Ring DNA is a great tool, helps us a lot

Likeliness to Recommend

10 /10

What differentiates Revenue.io from other similar products?

Ring DNA is able to share analytics in-depth, also the AI feature of Ring DNA helps us to understand the emotion of the customer. We are able to generate several reports that help us gauge our performance and share any improvement area with our team.

What is your favorite aspect of this product?

The AI feature of Ring DNA that helps us to understand the emotion of the Customers

What do you dislike most about this product?

Nothing specific

What recommendations would you give to someone considering this product?

Go for it without a second thought.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Alejandro S.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2021

Easy to use and implement

Likeliness to Recommend

7 /10

What differentiates Revenue.io from other similar products?

Ease of use

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

lack of features, would really love a mobile app

What recommendations would you give to someone considering this product?

Turn off local presence, it just leads to a bunch of spam calls

Pros

Helps Innovate
Efficient Service
Effective Service
Inspires Innovation

Siddhant S.

Role: Sales Marketing
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2021

Easy to use and user friendly.

Likeliness to Recommend

9 /10

What differentiates Revenue.io from other similar products?

Its much more easy to understand and great customer service.

What is your favorite aspect of this product?

Ussr friendliness of this product

What do you dislike most about this product?

Its overall a good product, nothing as such to dislike.

What recommendations would you give to someone considering this product?

Go for it, worth the try!

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Effective Service

Revenue.io

What is Revenue.io?

Company Details

Need Assistance?

Awards & Recognition

Revenue.io Ratings

88 Likeliness to Recommend

95 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Revenue.io?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Call Analytics Real-time and historical reporting and analytics on call metrics, such as talk time, competition win rate, key words, sentiment etc.

Dashboards and Reporting Customizable dashboards to track KPIs, rep performance, and metrics.

Call Recording Inbound and outbound calls are captured and retained in the platform, and can be appended with relevant metadata (such as callers, date/time, subject).

Conversation Coaching The solution makes proactive recommendations to sales reps based on call attributes and dynamics, for example, balance of talk time or keywords mentioned.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Pipeline Visibility Single view into deals by combining customer interactions for visibility into executive involvement, history with past employees and leading sales indicators.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Manager Annotation and Feedback The solution allows managers to provide annotation and feedback on recorded calls, and to assign calls a score based on predefined or user-defined rubric.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Artificial Intelligence Engine Can work autonomously within a series of pre-defined parameters, including decision-making, routing, processing, and human interaction.

Audio Transcription Transcription audio recordings into text format, providing a transcript of the recorded dialog.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Revenue.io Reviews

Pankaj K.

Ring DNA is a great tool, helps us a lot

Likeliness to Recommend

Pros

Alejandro S.

Easy to use and implement

Likeliness to Recommend

Pros

Siddhant S.

Easy to use and user friendly.

Likeliness to Recommend

Pros

Feature Ratings

Call Analytics

Dashboards and Reporting

Call Recording

Conversation Coaching

Mobile Support

Pipeline Visibility

Role-Based Access

Manager Annotation and Feedback

Application Integration

Artificial Intelligence Engine

Audio Transcription

Vendor Capability Ratings

Availability and Quality of Training

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Business Value Created

Vendor Support

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Quality of Features